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Hilton Garden Inn Houston Nw/America Plaza

eeef - (888) 323-5826
Hilton Garden Inn Houston Nw/America Plaza, 14919 Northwest Freeway, Houston, TX -(888) 323-5826
Area: Brookhollow
(Map)
3.85
HOTEL RATING: 
GOOD
3.85 out of 5 (399 Ratings)
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Hotel Description
Well situated in the Northwest Houston district of Houston, Hilton Garden Inn Houston NW America Plaza is located 7.5 miles from CityCentre, 12 miles from Memorial Park and 12 miles from Houston Arboretum and Nature Center. Featuring a bar, the 3-star hotel has air-conditioned rooms with free WiFi. The property features an outdoor pool, fitness center, hot tub and restaurant. All guest rooms at the hotel are equipped with a flat-screen TV with cable channels and a safety deposit box. Guest rooms will provide guests with a fridge. Guests can use the business center or relax in the snack bar. Languages spoken at the reception include Arabic, English, Spanish and Hindi. Galleria Houston is 12 miles from Hilton Garden Inn Houston NW America Plaza, while Waterwall Park is 12 miles away. George Bush Intercontinental Airport is 19 miles from the property.

Check-in time: 15:00   Check-out time: 11:00
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7
1 room
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2 guests
Amenities View More
y
Free Internet
u
Swimming Pool
E
Fitness Center
A
Business Center
B
Airport Shuttle
w
Non Smoking
r
Pets Allowed
q
Accessible
x
Free Breakfast
j
Free Parking
Other Amenities
` Meeting/Banquet Facilities
` Room Service
` Safety Deposit Box
` Air Conditioning
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Coffee shop
` Microwave
` Coffee/tea maker
` Refrigerator
` Shared kitchen
` Wheelchair accessible
` On-site parking
` indoor pool
` outdoor pool
` telephone
` blackout curtains
` 24-hour security
` Concierge services
` Family Rooms
` Free Wi-Fi
` Kitchen
` Restaurant(s)
` Daily Housekeeping
` English
` Arabic
` Hindi
` Spanish
` Convenience Store
` Non-Smoking Rooms Available
` Parking Available
` gift/souvenir shop
` Shops on site
` Smoke alarms
` Fire extinguishers
` Guests can opt-out of daily cleaning service
` Staff follow all safety protocols as directed by local authorities
` First aid kit available
` Cashless payment available
` Linens, towels and laundry washed in accordance with local authority guidelines
` Hand sanitizer in guest accommodation and key areas
` Hygiene certification
` Staff trained in safety protocol
` Free face masks
` Grocery delivery
` Ticket services
` Contactless check-in/out
` Food delivery
` ATM or cash withdraw on site
` Body thermometer available
` CCTV security in common areas
` Daily disinfection
` Facilities for disabled guests available
` Fitness center
` Hot tub/Whirlpool
` Ironing amenities
` Laundry services
` Luggage storage & lockers
` Non-smoking property
` Separate shower/bathtub
` Soundproof rooms available
` Toiletries provided
` Tour services
` TV & Movies/Shows
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Individually-wrapped food options
` Air conditioning in public area
` Heating in public area
` Desk/workspace available
` Cleaning products available
` Pets allowed (charges may apply)
` Airport shuttle (charges may apply)
` Parking available (charges may apply)
` Xerox/fax in business center
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Hilton Garden Inn Houston Nw/America Plaza Guest Reviews

Overall Average Score: 
Good (3.85 out of 5)

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4

Very Good - 4.0 out of 5

Jos Sun, 29 June 2025

Very good

Liked: Free parking. Staff was kind & it was good vibes all around.
Disliked: Online it said free breakfast & when we went down the sign said $10 per person. That’s one of the reasons I picked that hotel so I wouldn’t have to drive out for breakfast. I wasn’t going to pay $10 for cereal.

4.5

Wonderful - 4.5 out of 5

Jessica Tue, 27 May 2025

Superb

2

Disappointing - 2.0 out of 5

Lainez Wed, 7 May 2025

I like the the hotel...

Liked: Your receptionist needs to be happy to her customers. That way when guests start walking in they feel comfortable staying at your hotel.
Disliked: The shower head needs to be a little bit bigger and the pressure of the needs to be a little harder.

2

Disappointing - 2.0 out of 5

Sanjuy Wed, 30 April 2025

Disappointing

Disliked: Staff were rude The room was not what I expected for what I pay

5

Exceptional - 5.0 out of 5

Guzman Tue, 29 April 2025

Exceptional

3

Pleasant - 3.0 out of 5

Dorothy Sun, 20 April 2025

Pleasant

Liked: The style of the hotel and the comfort of it
Disliked: the hot tub was broken main point of me booking and the breakfast was so ridiculous

5

Exceptional - 5.0 out of 5

William Sat, 19 April 2025

Exceptional

4.5

Wonderful - 4.5 out of 5

Gary Tue, 15 April 2025

Superb

5

Exceptional - 5.0 out of 5

Gloriana Fri, 11 April 2025

The hotel in general, and...

Liked: I liked that it appears to be safe and clean. It was convenient to where I needed to go.
Disliked: I don't have anything negative to say.

5

Exceptional - 5.0 out of 5

Nehemiah Sat, 5 April 2025

Exceptional

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Hilton Garden Inn Houston Nw/America Plaza 14919 Northwest Freeway, Houston, TX
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