Worst Hilton Experience of our life

Liked: Nothing.
Disliked: Our room didn't have hot water the 2nd night after being out all day. Complained to the front desk who only wanted to give a us a room upgrade at 10pm. We refused because we were not moving all 4 of our bags at that late at night. Transfered to another room on day 3 of out 3 night stay after waking up our room not having hot water still after we were told the hot water wpuld be fixed in the morning. Came back late and the room didn't have air conditioning. Couldn't speak to the general manager for a refund. Got a call after pressing into Hilton 6 days later only to get a rude and sexist general manager who refused to speak to and was rude to my wife. Also, the complimentary breakfast was actually $10

Worst Hilton Experience of our...

Liked: Nothing.
Disliked: Our room didn't have hot water the 2nd night after being out all day. Complained to the front desk who only wanted to give a us a room upgrade at 10pm. We refused because we were not moving all 4 of our bags at that late at night. Transfered to another room on day 3 of out 3 night stay after waking up our room not having hot water still after we were told the hot water wpuld be fixed in the morning. Came back late and the room didn't have air conditioning. Couldn't speak to the general manager for a refund. Got a call after pressing into Hilton 6 days later only to get a rude and sexist general manager who refused to speak to and was rude to my wife. Also, the complimentary breakfast was actually $10

Good stay, good breakfast and staff.

Liked: Breakfast, enough choice and variation, room with the right facilities, temperature nice.
Disliked: I was not aware they don't clean the room every day, which was the first time I had this in a hotel.

Good stay, good breakfast and...

Liked: Breakfast, enough choice and variation, room with the right facilities, temperature nice.
Disliked: I was not aware they don't clean the room every day, which was the first time I had this in a hotel.

Very good

Very good

Liked: extremely nice. but will not stay this again and making another trip to Houston unfortunately unfortunately trying to find another motel
Disliked: Very impossible to get my deposit back .gentleman that trash, staring at me and my friend was very scary. He started taking pictures of us. We decided it was time to go immediately

This guest did not leave comments about this hotel.

Perfect