Hilton Garden Inn Houston Northwest Guest Reviews
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17.9 miles from Houston centre |
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Ywanaki Mon, 18 March 2024
Exceptional
Hateadra Sun, 10 March 2024
Good
Lara Tue, 5 March 2024
Was okay.
Liked: The cleanliness of the facility. Very modern feel. Well kept.
Disliked: Did not receive what I asked for per booking. I had the option for an extra cot/bed via booking and (only reason I closed this facility-to have 3 beds) and once I was at the location I was told there was 3rd bed option anymore. Making it very uncomfortable to sleep 4 larger individuals in 2 queen beds. Breakfast was not included. No more towels were added to my room after asking for them and giving them our dirty towels.
Paul Wed, 14 February 2024
Superb
Liked: The location is great and the happy hour and restaurant are awesome
Disliked: The beds are stiff and the pillows are super soft worn out
Verified Hotel Guest Tue, 16 January 2024
Liked: location was adequate but needed better outside lighting
Disliked: The staff was moody and unhelpful. Staff was almost rude at checkin. Thermostat did not work in room.
Natasha Fri, 12 January 2024
Liked: The front desk attendants are always super nice! The hotel is always clean. Ive stayed here a couple times and it never disappoints.
Disliked: There was nothing to dislike.
Toru Thu, 28 December 2023
Location is good.
Liked: Not so many people when I stay there.
Disliked: Little bit doubt if the extra branket was cleaned.
Bernice Tue, 26 December 2023
Exceptional
Liked: Cleaness and space size of our room because my husband is legally blind and great food and great cu
Disliked: It was hard to get good Tv channels and service.
Ashley Wed, 13 December 2023
Liked: Location, and price
Disliked: Somewhat stains on furniture and can hear everything. People walking in amd out their rooms and talking loud.
Tadeusz Tue, 12 December 2023
Poor
Liked: Breakfast was ok
Disliked: Broken heater and no heating during night, paid wifi and water bottle in room! Smell of the room