Hilton Garden Inn Hollywood Guest Reviews
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Elisa, San Diego Sun, 9 August 2015
The staff was great. Genuine and very friendly. We enjoyed our visit and we'll come back!
Michael Fri, 20 January 2017
Liked: Staff was courteous.
Disliked: Parking fee too high and higher than quoted.
Ashlee Mon, 9 January 2017
Liked: Close to everything and clean!
Disliked: Walls were thin and you could hear everything the neighbors did and said.
Ravi Sat, 7 January 2017
Liked: Fantastic location. 5 minutes from the heart of Hollywood Boulevard. Staff were friendly and helpful. Wifi was really fast - and free.
Disliked: We booked this mainly looking at the pool. But when we went there one evening, it said pool heater was broken. My son was still Ok with a cold pool. He saw that it was filled with leaves and worms and all kinds of filth. And he found something floating in the jacuzzi also. Disgusting and disappointing. Restaurant in the hotel was closed ALL THE TIME. $40 per day for parking was a bit much. And on top of that, you *had* to use the valet. Which means you had to let front desk know a few minutes ahead of time that you were leaving. And then of course you tip the valets each time (nice folks, can't not do that). So parking and valet - multiply by 5 and it all adds up. Had more of a "motel" feel. Just one electrical outlet between the beds. With all of our phones and laptops and iPads, we were fighting for the one slot next to the bed. The other slot was at the end of the room, not helpful for charging and lying down and watching something. Double-beds somehow felt a bit smaller than at most other hotels. Was not very comfortable for 2. Overall, below average experience.
Alex Fri, 6 January 2017
Liked: How comfy the beds are.
Disliked: The bath-top. Super small.
Vnati Sat, 31 December 2016
Liked: Great locaton near the Hollywood Walk of Fame (walking distance) and Warner Brothers Studio tour (15 min drive). The hotel restaurant has a great breakfast selection for under $20 per person. The room was a standard comfortable room for three people. Front desk and restaurant staff were very friendly and helpful.
Disliked: The only issue I had was they double charged the total room rate to my credit card on file. We asked to split the room charge three ways when checking out so something wasn't changed in their system. I immediately called when I noticed this duplicate charge and they did apologize and within a few days they corrected the mistake and reimbursed my card.
Alana-marie Mon, 19 December 2016
Liked: Great would stay again
Ahmad Mon, 5 December 2016
Liked: Rooms were great and the staff was super joyful. Breakfast was great. Probably the best location in Hollywood and at a walking distance from most of the important attractions.
Disliked: The charge 40$ per day for parking !
Family567 Wed, 23 November 2016
Liked: Free coffee , friendly staffs, close to walk of fame and universal studio.
Newtola Tue, 22 November 2016
Liked: Comfortable beds good location clean and good complimentary soap/shampoo etc.
Disliked: Shower didn't work properly, basically couldn't shower while we were there thankgod it was only one night. When the people next door had a shower there was a disgusting screeching noise. Ordered room service and was told it would be 20-25 minutes, an hour later called up and they said they'd check then hung up, called back to say can we add to the order which they said was fine and gave it to us free but when they got here the initial meal was cold.
Guilherme Sun, 16 October 2016
Liked: Localization and comfort.
Disliked: Carpets in the rooms.