Hilton Garden Inn Harrisburg East

Happy with my visit in...

Liked: Enjoyed the selection of fresh fruit in addition to all the scrambled eggs, pancakes, sausage, bacon, home fries coffee, juices, bread, muffins, danish, cinnamon toast etc one could eat or drink. In regard to amenities in the room, I appreciated the TV channel selection, the cleanliness of the room, especially bathroom. Thanks for the bar of soap!! One is enough. I refuse to use the pump dispensers in the shower. I bring my own shampoo. Fantastic lighting in bathroom. I really appreciated the door on the bathroom too, for future travel with my husband.
Disliked: I stayed in Room 305. The air conditioner was difficult to control temperature wise. It was approaching 64 degrees in the room assigned to me when I first stepped in the room! The heating/ cooling fan rarely stopped working throughout the night. The bathroom sink faucet was difficult to turn to cold water from hot to cold. I refuse to use the shampoo etc dispensers in the shower. Does no one remember the tampering with Tylenol in 1982? And it is silly to store dry towels inside a shower!

Exceptional

Exceptional

Family trip

Liked: I liked that this location was close to Hershey Park. The staff was friendly and very knowledgeable. The swimming pool was clean and warm.
Disliked: It rained ALOT, which caused the water to be yellowish brown. This was no fault of the hotels, but it made me feel not so clean. The beds weren't that comfortable (for us). And I wish we could've gotten one of the newer model rooms, but my app wasn't working, so I couldn't pick my room. Again, no fault of the hotels.

Nothing special

Disliked: Mediocre food, extremely uncomfortable pillows

Exceptional

cleaning

Liked: The location is good, it is very clean, the staff is very friendly.
Disliked: The pillows aren't very comfortable... but everything was great.

Exceptional

Liked: Janis was spectacular and made our day thank you. My check in was smooth and fantastic I want to remember his name but he deserves recognition also
Disliked: Nothing great stay

it was overall good

Liked: Average breakfast
Disliked: view