Hilton Garden Inn Hanover/Lebanon

Superb

Liked: It was clean, it was comfortable, the bed was wonderful, and the shower was amazing. Staff was friendly and helpful
Disliked: Well it was a little pricey but I didn't have a lot of choices and I needed a good night's sleep on a comfortable bed

Staff that really pays attention!

Liked: Amazing experience with Emma in reception! She brought in her pet lizard and noticed my son admiring it from afar. He assumed it was a guest’s pet and was too shy to approach . Emma asked the restaurant for our room number and called us to invite our son to visit with the lizard once her customer line was gone! Incredible thoughtfulness and a great memory for us!We stayed on a Sunday night and struggled to get takeout from local restaurants but the sandwiches we got from the hotel restaurant were great- salmon and salad was great after too many days on the road.
Disliked: Nothing negative to say!

Good

Liked: Very clean. Very expensive. Wifi kept going out. The breakfast was terrible. It cost $18 for their buffet, and I get more choices on almost every free buffet I get at other hotels. Plus, it tasted bad.

Nice place - odd location...

Liked: Clean. Comfortable. Modern. Quiet. Staff was Very friendly!

Good

Liked: Near hospital
Disliked: Room temperature- was too hot

very disappointed.

Liked: location to the hospital for cancer treatment. it was a snowy night
Disliked: telephone kept ringing randomly. I called the front desk and they said it was a telephone and computer glitch. we could not sleep.

Passable

Passable

Exceptional