Hilton Garden Inn Gastonia

Exceptional

Exceptional

Nice property. Great staff. Breakfast...

Liked: Staff was excellent. Very friendly and hospitable. Room was nice, very comfortable. Loved the arm chair with ottoman and side table. Bed comfortable.
Disliked: Price was high, in my opinion. Did appreciate the better than average breakfast. Coffee had gone cold though in the dispenser.

Exceptional

Very good

Exceptional

Very poor

Liked: Nice staff, clean room upon arrival
Disliked: Very understaffed.

Won't be back

Liked: The staff needs to be trained on what to do when the fire alarm goes off... most were standing around in the lobby with no announcements made whatsoever .. the bartender continued to work as did the staff behind the desk .acting like nothing was going on.. an announcement or instructions could habe been made
Disliked: Better trained staff

Exceptional