Exceptional

Exceptional

Exceptional

Exceptional

The person as the front...

Liked: Nice big bathroom
Disliked: Well the fact they double charged my charged and I had to wait 2 weeks for funds to re hit my account

RJ was personable, helpful and...

Liked: RJ at the restaurant!!

Exceptional

Liked: Location, cleanliness, beds were very comfortable.

Very good

Liked: The room and staff were great
Disliked: The breakfast

This will be HOME when...

Liked: The staff was respectful, polite, and professional from our check in until our departure. I accidentally demagnetized my key card and went to the front desk to have it rescanned. I was preoccupied with thoughts of family plans and a bit overwhelmed. The gentleman at the front desk asked for my identification before accepting the card for rekeying. I was momentarily confused as to why this was necessary. It took a couple of seconds to realize he was protecting me and my room. I was so thankful and relieved that, at that moment, this staff member was looking out for me and mine. Even when I was lost in other thoughts, they had my security front and center!The food offerings from the bar were delicious. The breakfast buffet was plentiful, diverse and offered a lot of healthy options. The privacy afforded was exceptional. The Hilton Garden Inn was clean, comfortable , and quiet. I will recommend it to my family and will return when I visit Frederick. ❤️
Disliked: There was NOTHING I didn't like. Perhaps a modern facelift for the paint colors on the room doors.. They are currently painted dark brown. A bit heavy looking, outdated. This was so easily overlooked with all the other wonderful amenities.