Hilton Garden Inn Denver Union Station Co

My boyfriend was in the middle of showering when a different couple that we didn't know walked into the room. The staff apologized but almost seemed annoyed that we were rightfully upset. The staff at the front was not friendly. Neither were the ones at night. I will never stay at a Hilton again.

Liked: Location.
Disliked: Some random couple came into our room. They had access to our room!

Superb

Liked: Nice location and room was great.
Disliked: We got there and first we asked to leave luggage they said fine but also said they had a room for 15 dollars we could get in early but not the room we had on bookings.com they were sold out , but I had a reservation??

Very good

Disliked: The price was high, both for the room and parking.

Comfortable as you can expect...

Liked: The room was comfortable and very clean. The bathroom was nice and beautiful.
Disliked: Staff wasn’t very helpful. We ask for the breakfast but didn’t get full informations and had to ask several time to know what we wanted. The breakfast was expensive for what it was and made us late for our train because too long to serve. The staff answer your booking messages days after you asked the questions and most of the time too late or even past you stay so useless.

Very good

Liked: Location
Disliked: Correct billing in the vallet parking charges. They charged me 2 days when I used the parking just for 1 night only

The location and amenities were...

Liked: The restaurant connected was amazing and they had a market downstairs that was absolutely overpriced, but convenient. The pool and gym were a great added bonus in addition to the location.
Disliked: The bed and pillows were extremely uncomfortable and quite “lumpy”. The air conditioning also wouldn’t stay on so the room would get quite warm in the middle of the night.

Convenient and staff was great

Liked: Joy was able to make a room change due to a hot / cold water issue.

Exceptional

We had a pleasant stay.

Liked: The location was perfect and we loved the spacious and relaxing lobby.
Disliked: Parking was rather costly but not a deal breaker.

Excellent Location, Superb Comfort

Liked: The location is fantastic with very quick access to so much in downtown. The bed and shower were so good! Very quiet despite being downtown, and felt very safe and secure at all times.
Disliked: Parking and Uber pick up is tricky, though there is valet. Be careful pulling in and out if you're a driver.