Very good

Liked: Everything was as expected based on the description.
Disliked: There were no luggage carts for us to use and only one working elevator for the entire hotel. The staffs response to this was ? oh someone was probably using it and left it in the hallway?. Maybe get some more carts? The Last thing I want to do after traveling all day is carry all my luggage up to my room. There was an alarming sign when we checked in about cars being broken into in the parking lot and then we were charged a fee to park there. What are we paying for ?

Ok

Liked: Day staff and room were great and helpful
Disliked: Night staff not good at all

I will probably never book...

Disliked: 1. The refrigarator was in a heavy cabinet and it was not plugged in. Had to pull it out of the cabinet to reach a outlet to plug it in.2. The stopper in the tub was broken and would not stay up to drain. After my shower spouse had to physically hold up stopper for 10 minutes to drain tub.3. When I closed the door in the bathroom the entire door handle fell off. 4. The bartender on Friday night Sept 10th, was very unprofessional, inciting political conversation that included her hostile political views. That promoted an uncomfortable environment. She even pushed us for our political opinions to the point where I had to tell her "we are out to enjoy ourselves and do not indulge in political conversation when we are out trying to enjoy our time together". She continued with "well I saw the face you made".5. When I tried to call the front desk the button on the phone did nothing. When I tired to call room serve it was busy every time I called. When I went to the front desk they were busy with other guess or walking away in a hurry. 6. During check in I was told by the person checking me in to listen to the other check in person who was giving out hotel information to another guest, because there was no sense in both of them talking at the same time. I thought this was odd at the time but let it go until all this other stuff happened.7. There was no coffee made in the dispensers at 8 am and still not any at 8:30 and 9 am. There was never ever any water in the dispenser only filled with ice.

Exceptional

Exceptional

Liked: I really liked the location, tech center is a nice safe place to stay in Denver
Disliked: Let me get started: I checked in and was informed that i would be charged $10 a day for parking in an unpatroled parking lot,I would not get my room cleaned until after i was gone i had to get my own towels ,shampoo,conditioner soap etc.NOT WORTH IT!

Not what we expected

Liked: It?s in a good area and the staff were all really nice.
Disliked: The air conditioner in the room barely worked and the toilet was broken when we got there. They don?t send housekeeping to the rooms daily and you have to ask for them to service your room. We weren?t informed breakfast wasn?t free, we were told when it was. My husband went downstairs and after he filled his plate, a staff member asked for our room number to charge our room $12 for breakfast. One of the elevators is broken and we waited about 10 minutes for it at one point.

Excellent

Liked: Everyone working at this hotel was great! Special shout out to Tyler at the front desk, he is pure joy! So friendly and welcoming.
Disliked: Everything was great

Good

Liked: The staff. Everyone was friendly and helpful.
Disliked: Hotel seems "run down". Paying $10 dollars a night for parking and $12 per person for breakfast, that isn't any different from breakfasts that free elsewhere, on top of a 160 dollars per night just seems ridiculous. I stay at 15-20 different Hilton's across the US and this is definitely the worst experience. The dinner was terrible, the breakfast was blah. Broken elevator meant really long waits for the elevator.