Hilton Garden Inn Denver South Park Meadows Area, Englewood

Hilton Garden Inn Denver South Park Meadows Area Guest Reviews

Overall Average Score:

Very Good (4.15 out of 5)

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Staff was extremely friendly and helpful, with early check-in, late check-out, business centre assistance, travel directions, etc. The re-assigned room the second night was very good, except for the loud and insensitive people chattering and laughing in the hallway at 10 pm!

Disliked: Assigned room on ground floor immediately adjacent to elevator, beside conference area, and at the end of a stone floored business centre, front-desk reception area was a disaster; every staff member should be required to sleep in this room at least once, and it would be taken out of circulation!

Exceptional

Very good

Liked: It felt freshly renovated and looked nice. Great curtains for darkness. Staff was friendly and competent
Disliked: It is ridiculous to charge for parking, even if the fee was modest, in a location like this. The location was conveniently located close to major roads but sort of in the middle of nowhere

This guest did not leave comments about this hotel.

Liked: Cleanness and space
Disliked: Wasnt as close to the airport as I would like.

Poor

Liked: The guest services staff were very nice.
Disliked: There was snow that fell during the stay. Sidewalks were not cleared until the afternoon, and getting the car out of the parking spot and parking lot was near impossible. Snow was not plowed until late afternoon, and then it snowed again and the plow did not seem to return. Safety was a major concern and the ability to maintain appointments away from the hotel were impossible. I would expect the parking lot to be plowed much earlier in the day and sidewalks to be shoveled fairly early in the AM for foot traffic.

Pleasant

Liked: It was nice and clean.
Disliked: We were charged $18 a piece for the buffet breakfast that was cold and not worth the money. On the website, it says it is free.

It was comfortable and practical.

Liked: It was a good hotel overall.
Disliked: They charged for parking on an open parking lot, in an area where you can park anywhere. I personally found their charge for breakfast excessive, compared to what the breakfast was.