Staff was extremely friendly and helpful, with early check-in, late check-out, business centre assistance, travel directions, etc. The re-assigned room the second night was very good, except for the loud and insensitive people chattering and laughing in the hallway at 10 pm!

Disliked: Assigned room on ground floor immediately adjacent to elevator, beside conference area, and at the end of a stone floored business centre, front-desk reception area was a disaster; every staff member should be required to sleep in this room at least once, and it would be taken out of circulation!

Poor

Passable

Liked: Nothing
Disliked: The room really needs to be updated. They still have popcorn ceilings. The beds were really uncomfortable. The room was not too clean either.

Exceptional

it was ok....just ok. if...

Liked: location was perfect for my specific trip. well lit, quiet and slept well.
Disliked: half my TV channels didn't work as they didn't reach the wireless signal. i could have sworn that my booking said breakfast included. too my surprise, it wasn't...and i was asked to pay $16 for a continental breakfast that Holiday Inn and other provide for free.

we would definitely stay there...

Liked: clean and comfortable!
Disliked: I wish it had a pool

Exceptional

Exceptional

Exceptional

Good