Hilton Garden Inn Dallas-Central Expy/North Park Area Tx

Superb

Disliked: Upon arrival, there were no luggage carts available to transport the luggage from the car. Then one became available, I had to wait until my turn came. It seemed that maybe it was only one in the hotel. Not a good start for a hotel stay.

Very good

We do recommend this hotel...

Liked: The staff is extremely attentive and friendly. The property is always clean and maintained.
Disliked: The rooms always have an odd smell to them. They don’t smell clean, they smell like old clothes, the bed sheets are the same.Our last two stays the towel sets were incomplete, we generally only use the hand towels as we come showered, we are asleep early and gone to our appointments very early.The stay would be more comfortable if the rooms smelled fresher and cleaner. The carpets may be the problem. Maybe a little old fashioned baking soda sprinkled on the high traffic areas would help eliminate some of the odors , you just leave it while you clean the bathroom and then vacuum that up. Before you make the bed. Use garbage bags either a light scent to extend that freshness. Little things can change the room smell, cost effective and something people remember. ( my job was in Q&A).

Very good

Won't stay in one again-we...

Liked: breakfast was closed the first day.second day- good waitress but cook was inept.
Disliked: smell of mildew in main lobby.no fresh towels or bed made unless requested.no breakfast available-restaurant was closed. we were instructed to go to the Hampton Inn next door to eat.

Terrible

Liked: Staff was very nice
Disliked: First room someone had use shower and toilet with poop in it.Hall & Elevator was not cooled it was like a sauna. This was a disappointment trip.

Very good

Superb

Very good