Hilton Garden Inn Covington/Mandeville Guest Reviews
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|4.3 miles from Covington centre|
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Anthony Mon, 9 September 2019
until sunday morning, very nice.
Liked: breakfast was not bad. was expecting a buffet. only had partial but the cook did an excellent job. it was good.
Disliked: there was a snafu on the sunday morning before we left. im glad I went to the front desk to pay for breakfast. it turns out that someone had checked us out already. the lady at the desk caught it and made me a new key to make sure I could get back into the room. I mentioned that it would be a few more hours before we would be ready to leave and that I hope they would not kick us out of the room. I said it in jest. imagine my surprise when about an hour later, we got knocking on our door. I believe it was house keeping trying to come in and clean up as in the system it showed we were out. this woke my wife and I was NOT happy about that. someone needs to make sure that whomever checks guests out, they do the correct room. that one last issue over shadowed a nice trip.
Holly Fri, 6 September 2019
Liked: The pool is outside but has a roof.
Disliked: The jacuzzi was gross- needed cleaning and repair.
Toni Wed, 4 September 2019
Liked: Breakfast was wonderful and staff very friendly throughout the entire stay.
Elsie Sun, 4 August 2019
Liked: Construction was inconvenient not the hotels fault property was easy to find
Angela Fri, 26 July 2019
Disliked: Had to change rooms ac and fridge were both making loud noises second room was much better
Michael Sun, 21 July 2019
Ready to stay there again...
Liked: Facility was so nice....felt like luxury at a reasonable price.....everyone aimed to pleade
Disliked: Tried really hard.....can?t think of anything
Denise Thu, 4 July 2019
Especially appreciated a staff member...
Liked: Our Room Staff was always so thoughtful. She helped us out several times. She serviced us and our room for our 4 day stay. I especially liked our check-in clerk. All staff were accommodating at all times . Enjoyed the ?home cooked? meals from the kitchen. Very clean appearance. The community bathrooms downstairs , clean every time we used them. ..... What I didn?t like.....when we had to say goodby!
Disliked: I don?t really have anything to add!
Joey Sun, 23 June 2019
Liked: The room was nice. Most of the staff was very nice. I like that you could order food from the kitchen.
Disliked: Up on check in the guy had a very bad attitude.
Becky Sun, 23 June 2019
Liked: Staff was wonderful
Disliked: Rooms were dark. I hate the coffee in hotels now. I would much prefer the old mr coffee machines. The construction in the area was terrible.
Kimberly Sun, 23 June 2019