Hilton Garden Inn Covington/mandeville Guest Reviews
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|4.3 miles from Covington centre|
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Albert Wed, 14 November 2018
Anonymous Mon, 5 November 2018
Russell Sat, 3 November 2018
Anonymous Mon, 29 October 2018
Shelley Mon, 29 October 2018
Disappointing, not at all what...
Disliked: The drain in the tub drained slowly. Scuff marks on the walls. We left our room approximately 8:30am in the morning and when we returned about 9:00 pm the room had not been cleaned. We immediately reported this to the front desk. After explaining the issue she said she would call someone to clean the room, but had to wait until she finished checking in other guests. We finally had to go back to the desk and request towels, because no one showed up. At this time we decided to cancel our additional nights. We hate to complain, but we feel this is totally unacceptable for a Hilton property. Hilton is known for their constant quality.
Benjamin Mon, 29 October 2018
Liked: Great location for our needs. Everything was very clean.
Disliked: Don?t waste your money ($13 p/person) on breakfast. Terrible food selection, basic foods that you would see included in a typical continental breakfast except you have to pay. I suggest you go to a local restaurant and get more for your money. Hot tub was not working either.
Richard Tue, 2 October 2018
Would have been excellent except...
Liked: Bed was very comfortable. Staff was very helpful and friendly
Disliked: Bed pillows were awful. They compressed and became hard as rocks. Although bed was comfortable, didn?t slept well because of pillows. Bath area needed a refresh.
Kamron Wed, 26 September 2018
Mrs Wed, 26 September 2018
Roger Tue, 25 September 2018
Disliked: that the guest had to pay for breakfast