Hilton Garden Inn Columbus

Exceptional

Liked: The staff was amazing
Disliked: The staff

Will not stay again.

Liked: Lobby was very neat and clean!
Disliked: Elevator smelled. Bathroom light was very dim. Room was not worth value paid.

Great employees.

Liked: Very nice and cool. Employees were great.
Disliked: No free breakfast.

Passable

Disliked: 75.00 pet fee, way high. 75.00 incidental fee that is not refunded for 7-10 days. Paying for breakfast! Tv wasn't working.

Exceptional

Liked: Extremely helpful and nice staff!! Clean,quiet and safe!
Disliked: No free breakfast.

Not happy at all!

Liked: Bed was comfortable
Disliked: False advertising. Advertised free breakfast, nope, very expensive. Other restaurants was cheaper. Advertised that this hotel has a hot tub, it has none.

It was okay could have...

Liked: The staff and location were great!
Disliked: It wasn’t a bad stay. Upon arrival and entry into the room we found old water bottles and half drinking soda on side of the bed. Later that night/morning the tv went out but we were moved to another room “mid morning”. Later that morning my daughter goes down for breakfast and was No, breakfast was like a restaurant style (which mean you have to pay) but I specifically asked upon checking in was breakfast included and she said yes, for 2 adults between 6-9. That was crap, but Overall it was okay. I expected more but I will definitely get clearer understanding before staying again.

Exceptional

Exceptional

Liked: The staff is amazing!!!