Name: Hilton Garden Inn Columbus Easton Oh
Address: 3600 Morse Road Suite A, Columbus, OH
Telephone: (888) 608-6346

Did not appear to be...

Liked: Lovely facility and a convenient location.
Disliked: The second floor lobby was dirty and not swept the entire time we were there. It made you wonder if the room was clean. Upon entering the room, there was a used wash rag on the shower curtain. The shampoo container was not on put back on the wall. The conditioner was empty. The surface of the toilet lid was gross. Then the second day our key wouldn’t work. Overall not was I was hoping for in a hotel. Also the 24 hour coffee wasn’t attended to even when you pointed out that it was empty.

Had the Hilton name, but...

Liked: Located near places to eat.
Disliked: - Pillows were terrible, total of 4 but you would need 8 to make them comfortable.- Indoor pool was FREEZING COLD, indoor pools are normally kept at a warm temp. We looked forward to a relaxing swim after a long day...that did not happen.- No towels at pool side, had to go to front counter to get them.- The cups in the room were all unwrapped with the exception of 1, the packet that contained the sugar and stirrer for coffee was already ripped open.- The sheet on the bed was put on the wrong way so as when you pulled up on it, it pulled the sheet off of your feet.- Found long black hairs on the comforter...which were not ours.- No bar soap in the bathroom for washing your hands. When I asked the room attendant for bar soap, she looked at me and said "no", I do not think she spoke english.- I asked for a "Do Not Disturb Sign" for our door, and again the attendant just looked at us and said only no. Several rooms around us had the signs hanging on the doors though.- Air conditioner sounded like it was on its last legs...may have been the compressor, woke us up several times.- Breakfast was just ok. A breakfast bar would have been better I think. The thing that really turned me off was when I went to get a piece of fruit and as I reached in to get an apple, my hand was swarmed by gnats, this is usually a sign that the fruit had been there for a very long time without being changed out. Potatoes were very salty also.