Hilton Garden Inn Cleveland Airport Guest Reviews
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13.2 miles from CLEVELAND centre |
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Ryan, Brampton Sun, 18 October 2015
We arrived at the hotel at 2a.m. for late check in. The hotel staff were very welcoming and got us set up with our room very quickly so we could get to bed. Staff was very helpful in helping with directions and suggestions for places to eat and visit! Would definitely go back.
Liked: Staff was super friendly and helpful.
Disliked: Pool had way too much chlorine.
James Wed, 24 May 2023
disappointing to say the least....
Liked: front desk staff and shuttle driver were good.
Disliked: not much really. I had associated the Hilton name with upscale accommodations. the was no better than I budget hotel that I could have gotten for 1/4 of the price.
Jessica Tue, 23 May 2023
Passable
Toni Mon, 22 May 2023
Great rate, great service, great...
Liked: The staff was great- we didn’t have a working microwave and that was changed out right away. Also, as we were leaving, my kids weren’t feeling good and the gentleman at the front desk gave the water and a candy bar and told them to feel better. That to me was above and beyond and wonderful customer service. The gentleman waiting the restaurant the night before also took great care of my children and I.
Disliked: N/A
Nick Wed, 17 May 2023
we were unable to stay...
Free Sun, 14 May 2023
Good
Adriaan Thu, 11 May 2023
Poor
Liked: Not applicable
Disliked: The front desk staff
Cheryl Mon, 8 May 2023
Very good
Liked: We had to leave too early to eat it
Otho Sun, 30 April 2023
Very good
Justin Sat, 15 April 2023
Not that clean, will go...
Liked: Location to airport
Disliked: Generally not very clean. the sink was clogged and made it difficult to even use. Overall poor experience.
Justin Fri, 7 April 2023
good location, not terribly clean...
Liked: location
Disliked: cleanliness