Hilton Garden Inn Chicago Downtown/North Loop Guest Reviews
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|1.2 miles from Chicago centre|
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Amy Sun, 15 September 2019
Liked: Friendly staff, perfect walking distance to everything
Simone Sat, 14 September 2019
Liked: The lovely complimentary flavoured water was nice, beds comfortable, clean rooms, polite staff, great location!
Disliked: Air conditioners were very noisy
Michael Fri, 13 September 2019
I really enjoyed the stay...
Liked: Location was great
Disliked: Matress was very hard
Linda Tue, 10 September 2019
Vincent Mon, 9 September 2019
Amanda Tue, 3 September 2019
Liked: location downtown was excellent. walking distance to many attractions and restaurants
Nicholas Sun, 1 September 2019
Liked: Nothing was exceptional at that price.
Disliked: At checkin i asked for the number to a pizza place that delivered and the girl in black braids told me to google it. Not what i would expect at a Hilton, but it was a room with a dumpster view so what do you expect i guess
Anonymous Sun, 1 September 2019
Will never return.
Liked: The only thing this hotel has to offer is it's proximity to the Riverwalk.
Disliked: Hotel "nickel and dimes" you for everything. Very disappointed in the lack of friendliness and professionalism from the staff. The "breakfast included" (which was one of my requirements when searching for a hotel) was completely deceiving... you get a bagel or dry cereal. You want eggs or one slice of bread made into French toast?! That's an additional $16 per person. Was served a dirty napkin at breakfast that looked like someone blew their nose on it. Unbelievably disgusting. Left after one night for a better hotel.
Tim Sat, 31 August 2019
Underwhelming. Expect more from Hilton...
Liked: Good location
Disliked: Delayed check in. Though we arrived early we were told it would be a couple of hours before I could get my room. 5 hours later they still needed another 30 mins. Free coffee in lobby but it?s awful. Weak as hell. On check out, I asked the reception if they could call a cab for the airport. The clerk just picked up the phone, dialled and handed it to me. Very poor. We were the only people at reception so it?s not like he was busy.
Michael Wed, 28 August 2019
Liked: Perfect location close to Michigan Avenue, Chicago riverwalk and 20min walk to navy pier.