Exceptional

EXCELLENT EVERYTHING

Liked: ITS LOCATION!!! This place was perfect! Everything you want to see is within walking distance!!! The two-story TJ Maxx/Marshall's store, 8-story Macy's, Bijan's Bistro, Pizzeria Uno and Due, Sunnyside Up, multiple coffee shops, two-story Walgreen's, Trump Tower, etc. All of that and more were within walking distance. Millennium Park can be within walking distance as well, but we took an Uber instead. The ride wasn't very long at all from the hotel.The staff was willing to work with my girlfriend and I in splitting the room charge and valet on our respective cards. As I previously said, the valet staff was also very nice and ensured we made the best decision for us.
Disliked: Self-parking was high enough and traffic was bad to the point where you felt compelled to use valet. Valet staff was still willing to answer questions to make sure you made the right choice that best fits you.

Exceptional

Liked: The staff was very kind. The junior suit was big and beautiful with views of every direction of chicago. The room was very clean and concierge made it a very enjoyable evening
Disliked: Check in time. I requested an early checkin. A checkin of 3pm is really late especially if you want to relax after getting off of the plane.Although I put on multiple request my room was not ready until 3. Other than that Service was excellent.

Exceptional

Liked: Location
Disliked: Nothing. It was fabulous

Great location. Ask for a...

Liked: Awesome location, close to everything, including public transit which we used many times.Staff was very friendly and helpful.
Disliked: The room was near the elevator and ice machine. There was lots of noise from people speaking loudly near the elevator, as well as the noisy ice machine itself.

Fabulous

Good

Liked: Great location to where I needed to go and for sight seeing.
Disliked: It was really loud. We could hear people talking in other rooms clearly. I didn't feel like we had a lot of privacy.

Good

Exceptional

Liked: It is very good