Hilton Garden Inn Chicago Downtown/Magnificent Mile Guest Reviews
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1.5 miles from CHICAGO centre |
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Anonymous Tue, 23 May 2023
overall this is a great...
Liked: the property was clean and felt safe for families
Disliked: the air conditioning would turn all the way off after it reached it temperature and would make an elephant sound until it would turn back on again. it was very distracting and interrupted sleep. also when we checked in, the front desk said we can call for housekeeping whenever we needed. when I called housekeeping they sounded annoyed and said I should have arranged that with the front desk but they will “try and fit me in” which they did. it was annoying feeling like a burden when I was doing what I was told to do by their own staff.
Annette Mon, 22 May 2023
Perfectly great hotel. Weber Grill...
Liked: we’ll facilitated, clean rooms and communal areas. we’ll accommodating.
Disliked: Felt a little grubby in the lobby area on the night of arrival, but it was just busy I think.
Annette Mon, 22 May 2023
Superb
Chew Sun, 21 May 2023
Very good
Sabrina Sun, 21 May 2023
Exceptional
Liked: Beautiful hotel, just as expected
Disliked: Parking is soooo expensive
Shannen Sun, 21 May 2023
very bad stay due to...
Liked: clean rooms
Disliked: very rude and uncooperative staffs
Desiree Wed, 17 May 2023
Superb
Darryl Tue, 16 May 2023
First and Last Visit. Chicago...
Liked: Location.
Disliked: The property itself seem more long-term residence, than hotel guest. The hotel as one of the reviewer‘s mention is that it has an old musty smell. This is true….The hotel itself is completely outdated. The rooms, furniture, carpet and electronics are in need of an upgrade/renovation. Except the bathroom which surprisingly is quite nice.No room cleaning after day one and it seemed like the hotel has a shortage of staff bc my wife and I never saw a single housekeeper on our floor!Lastly, the nightly ($100) deposit is so ridiculous, considering what you’re getting in return.Btw Weber Grill is so OVERRATED as well!!!
Jerod Tue, 16 May 2023
Passable
Moore Mon, 15 May 2023
Exceptional