Hilton Garden Inn Chicago Downtown/Magnificent Mile Guest Reviews
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|1.5 miles from Chicago centre|
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Heather Sun, 4 April 2021
Depressing?we will never stay here...
Liked: The location is good.
Disliked: Strong smell of cigarette smoke on our floor. Blankets were really worn and tattered. Room was not clean, garbage left under the bed. TV wasn?t working, we had to plug something in and behind the tv was thick with dirt and dust. Loud guests and paper thin walls.
Gina Sun, 4 April 2021
Colton Thu, 1 April 2021
Disliked: Outdated. Beds were small, booked queen looks like we got full or twin.
Garcia Mon, 29 March 2021
Liked: Loved the location, available valet, cleanliness, comfort and breakfast! Overall great stay!!
Disliked: A couple of the lamp outlets didn?t work. Otherwise everything was excellent!
Renae Tue, 23 March 2021
CLOSED DOWN & BOARDED UP!
Liked: I made reservations a week in advance and received several confirmation emails. Only to arrive and find out the hotel is closed down and boarded up. Luckily Embassy Suites across the street was able to provide us with a room. They were wonderful and accommodating. The room was clean and spacious.
Disliked: The fact that it was closed down and still had the nerve to email me the day before asking if I wanted to upgrade my room reservation.
Michael Sat, 20 March 2021
Liked: Location was good.
Disliked: I didn?t like the fact I received no information of parking. I had no clue what to do. We parked and had to go walk a mile.
Maria Tue, 27 October 2020
Marcus Sun, 25 October 2020
Check in confusing
Liked: The property was extremely clean.
Disliked: Check in was confusing. They changed my reservation and didn?t find it on the system. Now they are changing me for no show, when I was there.
Gladys Sun, 18 October 2020
it was ok
Liked: free breakfast & drinks
Disliked: no cleaning room, they said because of covid, but it could have been better
Kendra Mon, 5 October 2020