Hilton Garden Inn Chicago Downtown South Loop Guest Reviews
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Laura Mon, 30 June 2025
Exceptional
Liked: Incredible lake view
Anonymous Fri, 27 June 2025
Good
Liked: Spacious room with nice view. Good beds.
Disliked: The aircon could not match the current heatwave. Hence a lot of noice but still very warm room = hard to sleep. Gym with no aircon (30c+ degrees)
Alivia Thu, 26 June 2025
Very good
Evgeniia Thu, 26 June 2025
Very good
Győző Tue, 24 June 2025
We will not come back...
Liked: Good location, elegant and clean.
Disliked: The booking process is catastrophic. They simply refuse to respond to any emails. They don't react to Booking.com messages, nor to repeated emails. They fail to issue the invoice on time, and when they do, it's always incorrect. After that, they don't respond to any further messages.
Namiko Thu, 19 June 2025
Best part was the kindness...
Liked: Close to the street where all the museums are
Disliked: The pillows were smelly
Donald Wed, 18 June 2025
Very good
Anonymous Thu, 12 June 2025
Very nice, will come back,...
Liked: I loved how nice the staff was and helpful during my stay. The room I got was very clean and I enjoyed it, but just wasn’t what I was expecting.
Disliked: I paid for a corner room, told me on my reservations I was paying extra for a corner room. When I got there I got a room that face another building so I didn’t even get a view of anything, only people’s windows from the building across.
Gizelle Tue, 10 June 2025
Exceptional
Michelle Sun, 8 June 2025
Exceptional