Hilton Garden Inn Chicago Downtown South Loop Guest Reviews
Write a review
Write a review
Sneed Sat, 16 August 2025
It was very nice for...
Liked: The cleanliness
Disliked: N/a
Jake Wed, 13 August 2025
Appalling customer service with zero...
Liked: Good location and nice room
Disliked: Atrocious customer service. I tried contacting the hotel with more than 10 attempts in the 3 weeks after checkout and got no response. Booking.com customer service were helpful but also couldn’t reach the hotel. Appalling
Milind Sat, 9 August 2025
Good location, air conditioner makes...
Liked: The location was good for our purpose. The room is spacious and the shower is very well designed. Check in and check out was efficiently handled.
Disliked: The air conditioner made a lot of noise. The temperature control is not very effective. One degree increase from 21C made the room suddenly very warm. The bed is too soft.
Gerard Tue, 5 August 2025
Excellent
Liked: Location
Disliked: None
Mckenzie Mon, 28 July 2025
Good
Ronald Mon, 28 July 2025
Wonderful
Anonymous Sat, 26 July 2025
I would stay there again.
Liked: Breakfast was not included. We ate at the restaurant inside the hotel. The food was good
Disliked: The staff didn't keep the towels stocked at the pool.
Anonymous Mon, 21 July 2025
Pleasant
Liked: Location
Disliked: Bathroom faucet leaked I had an extremely difficult time getting a room!
Cierra Thu, 17 July 2025
Superb
Shahe Wed, 16 July 2025
Pleasant