Hilton Garden Inn Charleston Waterfront/Downtown Guest Reviews
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|1.5 miles from Charleston centre|
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Rona Wed, 1 July 2020
Anonymous Tue, 30 June 2020
Liked: Customer Service
Disliked: Our refrigerator wasn?t working.. we even plugged and unplugged it and we was only able to get like 2 wash cloths because they said they were out.
Paunita Sun, 28 June 2020
Latonya Sun, 28 June 2020
It was nice
Disliked: prefer Balcony with the view of the water
Crystal Sat, 27 June 2020
Liked: Hotel is located within walking distance of downtown. We actually did a morning jog. It's also close to folly beach. Absolutely beautiful hotel. Very very clean!! It even smelled clean! Pool was smaller than expected but it did its relaxing job
Disliked: I honestly have no complaints!!
Ray Sat, 27 June 2020
Disliked: Only wish the bar area included more outdoor space. Not room for many people with the social distancing requirements.
Rhonda Fri, 26 June 2020
Liked: Great view. Great location.
Disliked: Shower had very low water pressure.
Alicia Thu, 25 June 2020
Ivelisse Thu, 25 June 2020
Could have been much better.
Liked: The size of the room and the fact that it had indoor parking.
Disliked: The staff needs to work on their manners and needs to communicate better. I understand that covid 19 has changed the way things are done, but it impacted the speed and quality of the breakfast experience. Staff was way too slow and at times overwhelmed by the demand. Huge inconvenience not having the restaurant open beyond breakfast. The fitness room was closed even though I called ahead of time and was assured it was open. In it's stead I was provided with a card that had running routes. The cleaning staff mistakenly discarded some valuable objects my husband collected. Any inconvenience experienced was offset by the promise of points. The website is a little deceiving.
Anonymous Mon, 22 June 2020
Liked: Beds were really hard. Didn?t sleepWell. Otherwise breakfast was delicious staff very friendly nice clean hotel
Disliked: Beds more transportation options