Excellent!

Liked: Staff was so helpful and friendly!

Exceptional

Superb

Passable

Liked: Location
Disliked: Room was not clean. Bathroom was bad..bathmat over tub was wet so not sure if it had been cleaned.

Pleasant

Disliked: They did not have fresh coffee as advertised

Exceptional

Exceptional

A Port in a storm...

Liked: The location of the property is very quiet from traffic noise. Wouldn't know about breakfast because it is pay only and the prices were ridiculous!
Disliked: First of all your front desk staff needs to be within hearing distance of the front desk if they are not going to be out at the front desk. I don't what was going on but at check in she ran in from the outside and she had three people behind us waiting and it was almost 9PM. Secondly, the property is a bit dated. Lastly, Check out we couldn't find the front desk staff AGAIN. To tell her that there are bugs in our room! Yes Lady Bugs, but they were crawling toward our luggage...gross! Pouring down rain and there were no umbrellas to share. Not very customer oriented. Unfortunately trash came at 7:45 AM under our window and then housekeeping tapped at the door next to us at 8:15 and it startled us thinking someone was at our door. Just not a relaxing stay. The finishing touch was going down and realizing that breakfast wasn't included (my fault for missing that detail). But at check in she could have said Cash only Breakfast available from this time to that time. But she just said Breakfast is available. And the lady running that is not pleasant. She should watch rolling her eyes at guests .....she is inappropriate for that position. You need all new staff except for the one Housekeeper who greeted us with a smile. Other than that we felt we were bothering the whole staff. AND GET SOME COMPLIMENTARY UMBRELLAS!!!

Disappointed with a high end...

Liked: Well maintained and clean
Disliked: Disappointed with housekeeping and staff was not friendly