Hilton Garden Inn By Hilton Fort Wayne North Guest Reviews
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|7.3 miles from Fort Wayne centre|
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Miranda Wed, 5 May 2021
We enjoyed our stay at...
Liked: The hotel is brand new & very nice. The room was very clean, spacious, quiet and comfortable. The lighting was great. The staff was fantastic - friendly, helpful and welcoming. There was a bowl of free fruit available all day at the front desk. We did not use the gym or pool as we didn't have time but both looked great. The little store in the lobby was useful and well stocked with plenty of microwavable food, snacks and necessary items. There were luggage carts ready & waiting for use by the lobby doors.
Disliked: The only thing that was a little off was the barn door style door on the bathroom. While it was a nice looking design feature it kind of lacked total privacy as there is a small gap on the side when the door is closed that someone standing outside the bathroom can see through. Door also does not lock. Not really an issue since I was only staying with my husband but it could be an issue for others that may not be as comfortable without total privacy.
Amy Mon, 26 April 2021
I would go back again
Liked: Design of the rooms, very clean
Disliked: Check in employee seemed too busy to help me
Michelle Sun, 11 April 2021
Liked: Room was conveniently located. Relatively new I believe, so it's at least cleaner then some of the competition available in Fort Wayne. But for what little enjoyment I got out of the room, it just wasn't good enough.
Disliked: Bathroom had a spotty mirror that couldn't have been cleaned. While using the restroom also noticed what looked to be a man sized handprint on the door. This also indicates poor cleaning. The mini fridge was left cracked open a bit in the cabinet it sits in which made the entire unit hot inside and out. Couldn't find a way to shut off the light under microwave. Take away breakfast the hours said was available til 10. Downstairs it was posted as open til 9. We went in around 8:45 and all the food was already put away.Had to ask a staff member why my Booking.com total price for the room including taxes was $133.52. My card rang after paying at the desk to let me know they had charged me $178.35. She explained that it was a $30 holding fee placed on my room to cover any damages or charges I may get from getting food in the commissary or phone use. Never ate anything there but the chicken I purchased for myself from Lee's Chicken.Was explained to that the extra amount would fall off later and I'd only have the room charge. Check today and my charge is now $148.35? That's even with the booking site charging including a 15% tax when state tax is 7%. Yet I was still charged $15 more then what I booked the room for? Went from almost $45 overcharge to a $15 overcharge?
Anonymous Tue, 30 March 2021
Liked: Super clean with professional and friendly staff. Convenient to Fort Wayne attractions, interstate, and hospital. Very affordable price.
John Mon, 29 March 2021
Location and service Great!!!
Liked: as far as Breakfast, I cant wait till we get back to normal for this. The brown bag Breakfast is not what we look for.
The bar and the bartender were excellent!!!
Disliked: the service was great and the common areas were nice the rooms were very spacious. again the Bar and Bartender were great!!
Maranda Sat, 20 March 2021