Hilton Garden Inn Buffalo Airport Guest Reviews
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Margaret, E, visiting KeyBank Center Mon, 4 November 2024
The hotel was clean.
Liked: Clean.
Disliked: Just the toilet handle needed adjusting so the toilet water didn't run.
Anonymous Fri, 29 August 2025
Very good
Anonymous Thu, 28 August 2025
Exceptional
Asaf Thu, 28 August 2025
Exceptional
Vanessa Thu, 28 August 2025
Will stay again!
Liked: Clean, spacious and comfortable
Disliked: Nothing
Ken Tue, 26 August 2025
Wonderful!
Liked: The staff was excellent, and worked with us to get shuttles to and from the airport. Rooms were clean and quiet, and beds soft.
Gloria Tue, 26 August 2025
Superb
Ayesha Sun, 24 August 2025
Pet urine smelling rooms, unclean...
Liked: I liked the location to airport and indoor pool.
Disliked: I didn't like that I was put on the first floor were the people with pets stay. I came with no pet and realized after a few hours the smell I'm my room was pet urine. I am also allergic to pet dandruff and they did not let me know i was being put in a room where the animals stay. I also informed the front desk, about the pet urine smell in my room and their only response was " we will let house keeping know". No explanation of why they did not tell me they were putting me on a pet floor and room. No I'm sorry fornyoir inconvenience. Bad customer service. And the morning front desk staff had conversations amongst themselves and don't speak to the guest as we come in unless you have a question. No greeting. My worst experience as a Hilton honors member and the first hotel in the Hilton chain to experience uncleanliness and bad customer service. I will not be returning to that hotel.
Andrea Sat, 23 August 2025
Exceptional
Jony Fri, 22 August 2025
Exceptional
Valéria Tue, 19 August 2025
Good