Name: Hilton Garden Inn Bristol City Centre
Address: Temple Way, Bristol
Telephone: (888) 323-5826
Rating: 4

Hilton Garden Inn Bristol City Centre Guest Reviews

Overall Average Score:

Very Good (4 out of 5)

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Excellent highly recommended.

Liked: Nice location next to temple gardens, quiet even though it had a city location. The hotel atrium had a beautiful smell. Room decor was good for a hotel and the use of blue for the pictures of Bristol a subtlenod to Bristol Blue pottery maybe we thought. The pillows and duvet were really comfy. Helpful and friendly staff.
Disliked: A minor issue but the pump of the hand wash dispenser near the basin didn’t work so it was messy getting soap from it .

Confortable room in good location

Liked: Decent gym, well laid out & equipped room
Disliked: Bar terrace was a bit underwhelming compared to the marketing picture!

Okay, parking costs extra

Good value for money

Liked: Comfortable beds, like sleeping on clouds. Good shower and basic tea making facilities. Friendly and welcoming staff on reception. The hotel is 7 minutes walk from Bristol Temple Meads station and really good value for money.
Disliked: There was shower gel and conditioner in the shower but no shampoo. OK, mistakes happen, clearly an oversight. However, reception messaged me not once but twice to check that we had everything we needed, and I made them aware that we hadn't been provided with shampoo. This was not resolved at any point during our 2 night stay. Why take the trouble to check on us and then not deal with a very basic service like a quick refill of shampoo? I can only conclude that they use the same product to fill the shower gel and shampoo dispensers, which isn't ideal.