Hilton Garden Inn Boulder

Exceptional

Ok place to sleep and...

Liked: Decent location and friendly staff
Disliked: Very basic items had to be requested multiple times during four night stay - empty bottles of shampoo and conditioner in room from beginning, only decaf coffee pods in room. Strange that we also had to request another roll of toilet paper twice- you’d think there would be one back up in a room where three people at staying? Or at least replaced during every other day cleaning?

Superb

Enjoyed it

Liked: Great service. Friendly people
Disliked: Your tv service could be updated

The staff were helpful &...

Liked: Room was clean. Desk staff were helpful. Hotel was centrally located.
Disliked: Hotel was hard to find. One of the beds was creaky, probably box spring issue.

Good

Disliked: Unforeseen parking fees - check the fine print cause they hide it in the booking announcement

Enjoyable and clean.

Liked: Very, very clean and comfortable. Great location.
Disliked: One staff member wasn’t helpful when I checked in early. Said there were no rooms available until check in time and she “guessed” I could use the pool and facilities. Just by happen stance another staff member knew we were waiting on a room and got us checked in. This was about 20 min after we got told no the first time.

Superb

Very nice facility

Liked: Excellent location and amazing decor, cleanliness and facilities.
Disliked: My one complaint is that parking is difficult for customers driving high profile vans such a a Sprinter. The Sprinter is too tall for the underground parking and street side parking is limited and requires alot of driving around the area looking for a parking spot.