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Hilton Garden Inn Boston/Marlborough eee
Hilton Garden Inn Boston/Marlborough, 170 Forest Street, Marlborough, MA | Area: Marlborough - Hudson
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4.6
HOTEL RATING: 
WONDERFUL
4.6 out of 5 (103 Ratings)
2.3 miles from Marlborough centre
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Hotel Description
The non-smoking Hilton Garden Inn Boston/Marlborough offers guests a year-round pool free Wi-Fi and on-site dining in an I-495 setting. At the five-story Hilton Garden Inn 160 rooms feature microwaves mini-fridges coffeemakers free Wi-Fi and 42-inch flat-panel HDTVs. The heated indoor pool and fitness center offer great ways to stay active year-round. Guests can dine on breakfast lunch and dinner in the restaurant sip drinks on the patio and order evening room service. This hotel also offers 24-hour pluses including a market and a business center. On-site parking is free. Off I-495 the Hilton Garden Inn is located within three miles southwest of downtown Marlborough 16 miles from Worcester and 33 miles from Cambridge. GE Healthcare and Quest Diagnostics are right next door and Fore Kicks Soccer Complex is across the street. A one-hour drive east lands guests in the mix of Boston sites including the New England Aquarium Faneuil Hall and the Boston Opera House. Boston Logan International Airport is 30 miles from the hotel.

Check-in time: 15:00   Check-out time: 12:00
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2 guests
Amenities View More
y
Free Internet
j
Free Parking
u
Swimming Pool
E
Fitness Center
A
Business Center
w
Non Smoking
q
Accessible
x
Free Breakfast
B
Airport Shuttle
r
Pets Allowed
Other Amenities
` Business Center
` Free Internet Available
` Free Internet Access
` Free Internet In Public Areas
` Fitness Center or Spa
` Free Parking
` Accessible
` No Smoking Rooms/Facilities
` Restaurant
` Laundry
` Meeting/Banquet Facilities
` Indoor Swimming Pool
` Parking
` Room Service
` Safety Deposit Box
` Air Conditioning
` Bar
` 24-Hour Front Desk
` Elevator
` Family room
` Dry cleaning
` Internet services
` Gift shop
` Heating
` Fax/photocopying
` WiFi
` Indoor pool (all year)
` On-site parking
` Private parking
` WiFi everywhere
` WiFi available in all areas
` Breakfast options
` Carbon monoxide source
` Use of cleaning chemicals that are effective against Coronavirus
` Linens, towels and laundry washed in accordance with WHO guidelines
` Room is disinfected daily
` Staff follow all safety protocols as directed by local authorities
` Social distancing rules
` Linens, towels and laundry washed in accordance with local authority guidelines
` Guest accommodation is disinfected between stays
` Physical distancing rules
` Guests can opt-out of accommodation cleaning service

Hilton Garden Inn Boston/Marlborough Guest Reviews

OVERALL AVERAGE SCORE: 
WONDERFUL (4.6 out of 5)

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5

Exceptional - 5 out of 5

Denise Mon, 9 March 2020

Exceptional

Liked: Everything was great, breakfast was great
Disliked: Everything was great

4.8

Exceptional - 4.8 out of 5

Michele Wed, 4 March 2020

Exceptional

3

Pleasant - 3 out of 5

Chris Mon, 3 February 2020

Parental control

Liked: Good location near the 495, plenty of space in the room and bathroom well payed out
Disliked: The first 2 nights there were a number of families who were obviously taking part in a local hockey tournament for young children. The children played hockey in the corridors until late at night whilst the parents spent time in the bar. I did complain on the 2nd night and the staff did put a stop to the hockey however the children then started running around other areas of the hotel including the gym. I don?t blame the staff it was the parents who lacked control and should have been warned

5

Exceptional - 5 out of 5

Leah Sun, 12 January 2020

Exceptional

Liked: Very clean
Disliked: Breakfast wasn?t ready

4.5

Wonderful - 4.5 out of 5

Duarte Fri, 10 January 2020

Superb

5

Exceptional - 5 out of 5

Anonymous Fri, 13 December 2019

Exceptional

4.8

Exceptional - 4.8 out of 5

Fatimah Sat, 7 December 2019

Exceptional

5

Exceptional - 5 out of 5

Emmanuelle Tue, 3 December 2019

Exceptional

Liked: Very clean. Staff was extremely helpful and friendly.

4

Very Good - 4 out of 5

Paul Fri, 22 November 2019

Very good

Liked: Room was spacious once we got in.. it was comfortable.
Disliked: Our stay was great once the mess of our confirmed reservation was fixed. Booked through 3rd party, neither third party nor Hilton would accept accountibility. Needted fully handicap room and it was ckear on reservation. Also chose the handicap room on the reservation application site. Drive over 1200 miles only to arrive to a hotel that did not have accomodations for a guest with wheelchair access to bedroom or bathroom. Eventually worked out to a king size room with rollout bed. Not ideal but managable. Longest and most stressful 3 hours while the manager battled with 3rd party. Ultimately, Hilton chose to do business with 3rd party. The communication between them is on Hilton. As a guest, I don't want to hear finger pointing or excuses. I just wanted to have exactly what was reserved. I believe Hilton received the accomodation needs request and it was overlooked. I read it on the confirm, heard the manager on the phone with the third party. I believe they double booked the room and gave it to a higher paying guest. If you want to partner with third parties to increase booking... honor the confirmed reservation to the guest without a question or hassel. Traveling with an aging, ill, handicap person is stressful enough; add an incident like this is detrimental. It could cause further health usdues. Unnecessary stress made a very stressful situation much more stressful. We traveled for bereavement not vacation or fun. Rooms were not refreshed daily. When traveling fresh towels and emptying trash at a minimal is expected not optional.

3.6

Good - 3.5 out of 5

Michele Thu, 21 November 2019

Good

Disliked: Temperature of room, trash in room, tv problem

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Hilton Garden Inn Boston/Marlborough 170 Forest Street, Marlborough, MA