Hilton Garden Inn Birmingham/lakeshore Drive Guest Reviews
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|6.7 miles from Birmingham centre|
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Patricia Tue, 13 November 2018
Liked: Was just average
Disliked: Ask for extra sheet, never received. No tissues in room even though a box was provided. There was no drain plug in bathtub so you were forced to shower. Room was never vacuumed. When room was reserved was told breakfast was included, at check in was told the only way we could have breakfast was if we paid $11.95 per day. Also told Hilton didn?t do free breakfast anymore. Even though my reservation said ?Breakfast provided?. And found out later some in our group were given coupons for their breakfast. Big mixup at checkout and staff was rude also no manager available until 11:00PM that night. This was about 8:30AM. WILL NEVER STAY THERE AGAIN! Put a negative against Hilton for me, even though I am a Hilton member.
Heather Mon, 12 November 2018
It was very enjoyable!
Liked: The staff were super friendly and helpful! My room was lovely, clean, and comfy.
Lucinda Sun, 4 November 2018
Liked: The spacious room,comfy bed with roomy bathroom.Plenty of room for four adults.
Diana Mon, 29 October 2018
Liked: Everything was fine
Disliked: Everything was fine
Sharon Mon, 29 October 2018
My Stay at the Hilton...
Liked: The staff was very friendly and the hotel was clean with great amenities.
Disliked: A little costly. Prices could be bettet. Seems like prices increase during the MAGIC CITY CLASSIC.
Deborah Fri, 26 October 2018
Overall, I had a good...
Liked: The bed was very comfortable. I liked the Keurig for coffee as well.
Disliked: I had a lot of baggage to get upstairs and was not given much help in finding a cart to use. Had to make two trips to car and then one was at the front door.
Laquisha Tue, 16 October 2018
Glenn Tue, 9 October 2018
William Tue, 2 October 2018
Anonymous Sat, 29 September 2018
It matches its description.
Liked: Staff helpful and friendly.