Hilton Garden Inn Biloxi Guest Reviews
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Write a review
Paige Mon, 21 July 2025
Dirty rooms and the excuse...
Liked: I liked that you can't take the elevator to a floor unless you have a key to that floor.
Disliked: Filthy! The rooms are covered in curly black hairs in the beds, on the sink, on the floor, etc. We called to ask for new sheets when we first checked in and saw there were hairs and "debris" all in the sheets. The general manager answered the third call and said she is the ONLY employee here and will get new sheets put on as soon as she can. We left to explore the town and came back at almost 10pm. Upon walking into our room, we immediately realized no one had come in to switch the sheets after all. I called the front desk again and she said she can't come up to change them until MIDNIGHT at the earliest!! I said, "so are we not supposed to go to sleep..?" She said "That's not what I'm saying but housekeeping went home already and no one else is here." I can not believe this 6 story hotel has ONE staff member here on a Saturday. And whose fault would that be? The general manager who is telling me she can't help because she's alone! I asked her what she would advise I do and FINALLY she offered to put me in another room. I went down to get the new key and we were moved to the 3rd floor. ONCE AGAIN there were little curly hairs everywhere and gunk on all the surfaces/tub. I'm so grossed out, but have no choice but to stay in this room tonight. I'm terribly disappointed in the filthy rooms and with how unhelpful the general manager has been. All excuses, no actual help. This isn't a cheap hotel, but clearly they're working with a skeleton crew and filthy facilities.
Eugene Sun, 13 July 2025
Very good
Liked: Clean
Disliked: Parking
T Wed, 9 July 2025
Pleasant
Liked: Location
Disliked: 14.00 breakfast and 3.00 coffee when I pay 300a night is crazy
Wayne Tue, 8 July 2025
Exceptional
Anonymous Thu, 26 June 2025
Good
Liked: Spacious rooms. Spacious lobby with nice outdoor spaces.Nice parking. Location across from marina nice. Walking to casinos if interested. Nice parking next door and downtown.
Disliked: Price - too high. Breakfast offering was very mediocre for $15. Air conditioners were limited to a certain degree at night. Door handle on bathroom door missing.
Anonymous Mon, 23 June 2025
Very good
Michael Thu, 5 June 2025
Exceptional
Audra Fri, 30 May 2025
Only there long enough to...
Liked: Comfy bed
John Mon, 26 May 2025
One of the nicest hotels...
Liked: Clean, smelled great!
Amy Wed, 14 May 2025
Exceptional
Liked: Nice clean location