Hilton Garden Inn Benton Harbor Guest Reviews
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|3.6 miles from Benton Harbor centre|
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Charles Sun, 20 June 2021
Liked: No breakfast,
Disliked: Breakfast bar closed
Julie Sat, 19 June 2021
Great service, very friendly and...
Liked: Close to the highway
Diana Thu, 17 June 2021
Liked: I liked the microwave and fridge in the room.
Disliked: We had a couple issues that made the stay very uncomfortable.1. We understand the Covid guidelines but we never got more towels or toiletries and we asked three times.2. The TV never worked we called four or five times to get this fixed nobody ever came it?s like it didn?t care.3. The price of this hotel it?s exorbitant for the location, and the lack of service.4. The hotel itself is nice but that?s about it
Timothy Thu, 17 June 2021
Liked: Breakfast wasn?t available due to covid. Room was spacious.
Disliked: Thought the price was high for the room
Matthew Mon, 14 June 2021
Fancy building, but disgusting room....
Liked: The facility was fancy, new furnishings. Nice staff, Anthony was great. Pool & hot tub were clean & fun
Disliked: For a $260 "4-star hotel" it was appalling. Disgusting room, glittery stars & tortilla chips scattered on the carpet, gooey red substance on the wall, nasty wet washcloth on shower curtain, no cable all night or next morning, empty Kleenex holder not refilled. Of course there was a "certified clean" seal on the door lol.
Julie Mon, 14 June 2021
Liked: The rooms were nice and clean. The pool was warm and there was a hot tub. The fresh air from the patios was nice. Room was fully stocked.
Disliked: We were disappointed that the Garden Bar and Grill were closed, but still advertised. There was no indication in advance either. The curtains in the room did not close so light shined in.
Edarius Fri, 11 June 2021
Diane Thu, 3 June 2021
Liked: Great clean place and staff was very courteous and friendly.
Lesher Sat, 29 May 2021
Liked: Clean and new looking. Comfortable.
Disliked: They ran out of coffee in lobby. She took the urn and said it will be ready in 5 minutes, 15 minutes later I left with no coffee. The kitchen has a sign saying "Welcome Back" but no food out or anybody cooking. This was at 8:00 on Saturday morning.
Trenell Thu, 27 May 2021