Hilton Garden Inn Benton Harbor / St. Joseph Guest Reviews
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Lawrence Tue, 17 June 2025
Exceptional
Catherine Mon, 16 June 2025
Great value, would definitely stay...
Liked: Everything! Very nice, clean and comfortable. Everyone very nice.
Disliked: Nothing
Vida Thu, 12 June 2025
Passable
Liked: Location
Disliked: No spa as advertised
Anita Sun, 11 May 2025
Very good
Liked: Nice and clean
Disliked: Hot breakfast was not open
Jami Fri, 25 April 2025
So grateful for a great...
Liked: Clean, quiet, cheerful staff ready to help at all times. Nice pool area.
Haley Fri, 25 April 2025
Bad
Jasmonique Mon, 21 April 2025
Exceptional
Rebecca Sun, 13 April 2025
Awful
Liked: Location and two friendly staff.
Disliked: The male representative on shift during the night was not helpful, he first put us in a room that had no way to close the curtain because it was broke, one of the beds had blood on the sheets bed made but linen was not changed. Asked for extra towels none were provided. Switched us to a different room and the toilet stool wouldn’t flush, hair in the tub and the blind wouldn’t rise. The room was cold turned the thermostat up to 70, it stayed at that temperature for about 30 minutes then it went to the temperature it is set to be at, it was very cold. The bed was hard and uncomfortable.No worries about staying here, the quality assurance has gone out the window. The person in room 416 pace and walked hard on the floor from 1:30am to 6:30am and the started playing loud music till we checked out. Did not get any sleep!
Rebecca Sat, 12 April 2025
Awful will not recommend and...
Liked: Location
Disliked: The sheets in the first e ron the beds were not changed, The blind was broke; so you could not pull it down, the staff was lazy never answered the phone. The Second room moved in, the person in room above (4th floor) paced and walked from 1am till after 6:00am this morning, then they started playing loud music, did not s settle down till almost 7:45am, not happy!
Tacorey Fri, 11 April 2025
Exceptional