Hilton Garden Inn Benton Harbor / St. Joseph Guest Reviews
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|3.6 miles from Benton Harbor centre|
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Adrienne Thu, 14 February 2019
Liked: It was great
Griselda Tue, 5 February 2019
Liked: Customer service was great at check-in and check-out. The staff at the restaurant were very friendly too.
Disliked: The only down side was the pool because it is very small.
Penny Tue, 15 January 2019
Sue Sun, 30 December 2018
Excellence for the price and...
Liked: Amazing! Beautiful all the way around! I recommend this luxury treat!
Disliked: Refrigerator in room. Larger would be perfect.
Robin Mon, 17 December 2018
Liked: Clean and friendly
Disliked: I was lead to believe when I booked we all got breakfast. Only two adults got breakfast. It cost me another $40 dollars to feed the kids which I did not know about until after we ate and the brought me the bill. Don't understand when I booked the room for two adults and three children. Felt deceived...
Chelsea Mon, 17 December 2018
Rick Thu, 15 November 2018
Tenesha Mon, 29 October 2018
Disliked: Wish room price was included with breakfast
Eric Mon, 15 October 2018
Not going there next month...
Liked: Beautiful facility.
Disliked: Email said breakfast was included but was told 12.99 per person at the counter (after spending $730 for two rooms I was already feeling priced out then was going to be charged $13x7?) then $896 was held on my card for $100 in incidentals? I tried arguing the math but gave up cause I was embarrassed. The vacuum woke me up at 10:20 pm in my hall.... not worth it /was over charged for sure. And was given a $25 refund... gee thanks.
David Mon, 3 September 2018
Liked: Cleanliness and comfort of room.
Disliked: Front desk staff surly, terse, no eye contact, no interpersonal skills whatsoever. Price high for what you get.