Hilton Garden Inn Bakersfield

The staff was AMAZING and...

Liked: Clean. We found dog urine in the room and the staff promptly cleaned it. No problem.
Disliked: Some parking issues and my car was dinged. The hotel wasn’t responsible. It was a patron.

We left AirPods behind but...

Liked: Clean and comfortable
Disliked: Did not accept cash and charged too much for breakfast.

Good

Liked: It was great. Clean and food was good.
Disliked: an Indoor pool gets really stuffy.

Exceptional

Exceptional

Disappointing Hilton Experience

Liked: “Duvet covers” old and ratty and only cover a fraction of the entire comforter. Staff unable to provide a whole duvet cover to put the comforter inside of. Very disgusting to have to sleep using an exposed comforter. Also, while showering, the tiny foot stool attached to the wall in the shower broke off and I fell forward and almost hit my head and slipped.

Might not visit again

Liked: The floor was dirty and so was the bottom of the toilet. My view was a wall

Not bad.

Liked: The hot tub didn’t work. The pool at 10am on our final day was COMPLETELY trashed from the night before. Pizza boxes, drinks, room towels EVERYWHERE. Plus the hot tub that day was so murky it was disgusting. The pillows and were way to soft and not comfortable. The housekeeper for our room was the sweetest lady she was amazing. So was the over night front desk lady the first night of our stay. The rest of the staff was nice and accommodating. I really enjoyed being able to text with questions comments or anything that was great.

Won't stat again due to...

Liked: Quuet
Disliked: No complimentary breakfast