Hilton Garden Inn Austin Downtown Guest Reviews
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|0.8 miles from Austin centre|
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Kathleen Fri, 8 March 2019
Nice location but a bit...
Liked: It?s definitely in a good location
Disliked: The hotel has seen its better days. Also when we went to the restaurant on the top floor (highly touted in the publicity for the place) it was deserted and we had to wait quite a while before the one person on staff surfaced. Even then she was far from welcoming and seemed uninterested in our business so we left
Brittany Thu, 7 March 2019
Liked: Right on 6th street. Rooms were clean, toilet paper was folded. Staff helped us to our room.
Disliked: There isn?t free breakfast, they do have a restaurant. And you have to valet park for an additional fee. (Hotel guest?s aren?t free)
Verified Hotel Guest Tue, 5 March 2019
Liked: Easy access to downtown
Disliked: On Sunday when I was resting before noon checkout housekeeping knocked on my door at 930 am and then again at 11 am. Checkout isn't till noon. Woke me up twice.
Pam Tue, 26 February 2019
I recommend and would return...
Liked: The things that I like was the location which allowed us to walk everywhere, the staff were very nice, and the restaurant on the 18th floor.
Disliked: Our Kerig coffee pot wasn't working but the staff brought us a new one but had a difficult time plugging it in. Because the bathroom was so small, I needed to use the hair dryer outside of the bathroom while my daughter used the bathroom. The outlet closest to the mirror didn't work, so I had to move the furniture that the coffee was on to get to the plug behind it to dry my hair. Which still wasn't ideal. Also, being that it's Austin and that it's a lively city, there was a band playing very near our hotel on a Sunday night and it kept me up even though we were on the 16 floor.
Theresa Fri, 22 February 2019
Christopher Tue, 19 February 2019
Liked: Nice to be right on 6th street.
Disliked: When I first arrived everything seemed ok until I lifted the toilet seat to find a ball of hair that the cleaning staff had probably assumed got flushed. It went down though... after a few pee cleanings. I later found out that it was probably an attempt to unclog the shower which if you stayed in longer than 2 minutes turned into a bath. Plan ahead if you stay here make sure that you get a better price on parking than that other hotel down the street that only charges you 15$ a day rather than what you will pay which is 42$ a night, if I had done that and known what the price of parking was I would've stayed at the Sheraton.
Verified Hotel Guest Sun, 17 February 2019
Craig Thu, 14 February 2019
Good quality hotel, friendly staff....
Verified Hotel Guest Mon, 11 February 2019
Liked: Very nice employees.
Disliked: The price for the valet is ridiculous!
Junbo Wed, 6 February 2019