Name: Hilton Garden Inn Atlanta Ne/Gwinnett Sugarloaf
Address: 2040 Sugarloaf Circle, Duluth, GA
Telephone: (888) 323-5826

Hilton Garden Inn Atlanta Ne/Gwinnett Sugarloaf Guest Reviews

Overall Average Score:

Good (3.89 out of 5)

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I was very upset about them not taking school checks. What hotel in this area who don't honor school systems' checks? They were not considerate when most of the guests were from schools and didn't accept checks or were they considerate in taking the tax exempt forms. There was also no continental breakfast being that the rooms were so expensive. Who wants to pay $10.00 for breakfast after paying $189 per night? Something should have been complimentary other than water! I was very disappointed in the way we as educators were treated - not fair!

Disliked: No consideration for school systems. There was no Christmas decor. There were spots of mold in the bathroom on the walls and shower curtains.

Our first room smelled of mildew which we discovered was from a leak under the sink and the phone didn't work. We were immediately moved to another room which was larger than the first. Very nice staff.

Liked: Helpful staff.
Disliked: Room was loud (next to elevator).

Nice Location

Liked: The hotel was nice and clean, and the staff customer service was excellent and very helpful on directions
Disliked: Our bathroom smelled like weed through the vent and we didn't have any kleenex in our bathroom and liking extra wash clothes I had to go and get some from the cleaning lady and I ask for towels she said they were washing some and would bring us some but never did also we had to go and get some lysol spray for our room to get rid of the weed smell it was very loud smelled

Exceptional

Very good

Liked: Good location right off I-85.
Disliked: The room had an odor.

Exceptional

Disappointing

Liked: The room was clean
Disliked: Did not feel it was up to traditional Hilton standards. The room was just ok. There were no amenities that made us feel comfortable. Not even trash bags water was only for diamond members, and there was an additional 50 dollar hold that was not mentioned before we purchased the room.