Hilton Garden Inn Atlanta Ne/Gwinnett Sugarloaf Guest Reviews
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Tiffiany, Mcdonough
I was very upset about them not taking school checks. What hotel in this area who don't honor school systems' checks? They were not considerate when most of the guests were from schools and didn't accept checks or were they considerate in taking the tax exempt forms. There was also no continental breakfast being that the rooms were so expensive. Who wants to pay $10.00 for breakfast after paying $189 per night? Something should have been complimentary other than water! I was very disappointed in the way we as educators were treated - not fair!
Disliked: No consideration for school systems. There was no Christmas decor. There were spots of mold in the bathroom on the walls and shower curtains.
Laura H, Perry
Our first room smelled of mildew which we discovered was from a leak under the sink and the phone didn't work. We were immediately moved to another room which was larger than the first. Very nice staff.
Liked: Helpful staff.
Disliked: Room was loud (next to elevator).
Anonymous Fri, 30 May 2025
Exceptional
Anonymous Fri, 30 May 2025
There should be a makeover...
Disliked: We were shocked there was a price for a continental breakfast, that would be free anywhere we have stayed before.The pillows were like quicksand… uncomfortable! The commode was so low very user unfriendly.
Kalan Thu, 22 May 2025
Exceptional
James Mon, 19 May 2025
Exceptional
Stefanie Sat, 17 May 2025
Exceptional
Eve Thu, 15 May 2025
Good
Liked: Room is big. Air conditioning is great ! Location is nice where we need to be .
Disliked: Looks dated . Needs an update . Furnitures on the lobby are worn out . No toothbrush and paste .
Michele Mon, 12 May 2025
Very good
Monique Thu, 1 May 2025
Exceptional
Esmeralda Sun, 20 April 2025
Exceptional
Gregory Mon, 14 April 2025
Superb