Hotel was wonderful; clean; comfortable staff went the extra step each time we asked any questions.

Liked: The employees.
Disliked: They didn't have Hampton Inn cookies.

Disliked: Hot tub was broken and that's why we booked the room. Beds were awful and guest services was rude.

Good

Pleasant

Liked: Beds were good.
Disliked: Breakfast was not good for our meeting and included breakfast. Parking is too expensive

I was treated extremely well....

Liked: I loved your staff, they went above and beyond to make sure I was comfortable all week. All of them were genuinely sweet and happy to help. Despite their busy schedules, they made me feel special. I loved the location and the room was spacious.
Disliked: My fridge didn't work so I had to call maintenance quite late one evening. Also, I had to get help with laundry because one of the machines stopped taking my quarters. This caused me to be late for a meeting with my boss and co workers. And lastly, my second key didn't work properly so I had to wait to be let in my room during my break from conference. These were all minor issues, but it did cause a bit of stress at the time.

4 day vacation review

Liked: The location for this property was great. We did not want to rent a car, so we walked to all the attractions. It was right across the street from the aquarium, Centennial Park, and World of Coca Cola. CNN was also within walking distance as was Mercedes Stadium. Staff were very friendly. Room was clean.
Disliked: One of the main reasons for us choosing this particular hotel (there are many in the same area), was that is has an outdoor pool. We live in CT and this time of year all you want to do is head south for a warm vacation and spend some time lunging by the pool. But the pool was closed, and we were very disappointed. Also, there was no restaurant or bar on site.

The stay was excellent and...

Liked: The location was excellent--the staff was beyond helpful. A special thanks to the ladies at the front desk, especially Anndnicia who really made the stay comfortable while catering to all of our needs. The valet service was great with assisting with my automobile during a slight breakdown. My thanks to all !
Disliked: n/a

Very friendly. Did the job

Liked: Great staff and breakfast
Disliked: Room a little noisey from next doors a.c. unit

Exceptional

Good

Liked: The Location was Great I had a meeting in the hotel
Disliked: It was an older hotel the room smelled they did come to spray air fresheners in the room, however I paid a premium price for the room I was expecting a more!

Superb

Liked: The staff was very friendly and helpful