Hilton Garden Inn Arcadia/Pasadena Area

Disappointed with quality and cleanliness...

Liked: Too expensive
Disliked: No freezer in fridge. Difficult communication with maid service. Torn dirty carpet.

Good

Very good

Exceptional

Vacation stay at the Hilton.

Liked: The staff was very friendly and room serviced my needs. The facility location was fine and the community areas were comfortable and nicely designed.
Disliked: The ac unit was very noisy when cycling on and off. The jacuzzi was warm, not hot, and there was no accessible heat adjustment controls for us or the counter staff to raise the water temperature.

Visiting the area to see...

Liked: Location and the ambiance. Very clean and easy entry.
Disliked: Parking coming in later at night. Fills up quickly.

Very good

Good

Liked: The gym was nice.
Disliked: The pictures give the allusion to a bright and clean hotel. The rugs and hallways were dirty and dingy. Our room floor was gross. You can tell they do not actually mop the floors. It was apparent where the high traffic areas were. The grout at the entrance of the room and bathroom were black, and other areas "white." Location was the only good thing about this hotel.

Pleasant