Hilton Garden Inn Albuquerque Airport Guest Reviews
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|3.9 miles from Albuquerque centre|
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Jonathan Sun, 15 March 2020
Anonymous Sat, 14 March 2020
Liked: Location and breakfast
Disliked: We got there and I was standing for half an hour at the desk..... no greetings, no hello and no comunicación. After half an hour one of the ladies spoke and said that we need it to wait for keys because the hotel had run out of keys.This all happened at 10:30 pm!!!After a while one of the ladies decided to get us into the room ... still no key
Mary Fri, 13 March 2020
Liked: Newly updated room, and the bed was comfortable.
Disliked: I think spare toilet paper should be provided. Ours had none, for our one-night stay, and we ran out just before we left. Not OK!
Angie Wed, 11 March 2020
Liked: Staff, location and food
Disliked: Seems like a little bit of updates would be good.
Toni Mon, 10 February 2020
The beds were very, very...
Liked: Shuttle service was a huge help because I did not have to have my family get up early and drive me to the airport. I enjoyed the location, it was very easy to find. The receptionist was very kind and helpful!
Disliked: Renovation to the building at the time I stayed there was very unattractive and scary. The underground parking was a bit scary. The elevator belt stunk up the lower level room as we waited for an elevator. It smelled like burnt rubber and the elevator was making a lot of noise as it was moving up to floor 2.
Winter Mon, 27 January 2020
Great Coustomer service!
Liked: The Coustomer service is amazing ! I already had a reservation and room was ready upon arrival, The Coustomer service representative named Christiana was amazing very professional and knowledgeable about all amenities offered. I will only ever stay here each time in town, they have an awesome breakfast buffet, and I also enjoyed the dinner aswell. Awesome food I believe they have a featured chef every other week, great food, genuine hospitality an great comfort. I totally recommend the Junior suite.
Fabiola Wed, 15 January 2020
Liked: Great comfortable bed, complimentary shuttle to airport. Convenient to have a restaurant in the premises. Will book again. When in ABQ
Patrick Sun, 12 January 2020
Liked: Staff, room, shuttle
Disliked: Construction. Breakfast didn't start til after 7am. Sucks for early morning flyers. Otherwise was great. :)
Beverly Sat, 4 January 2020
would stay in the future...
Liked: Renovated room
Disliked: Before booking tell us about construction being done on site. Noise was awful, we had to leave our room to get away from the noise. Once construction is done, will be great place to stay, we hit it at the wrong time.
Anonymous Sat, 21 December 2019
Disliked: I am disappointed that Booking.com did not inform me that hotel was being renovated and that there would be an issue with noise. If I had been aware of this, I would not have booked this hotel. I am sure that my rating would have been higher had I stayed at the hotel once the renovation was completed.