Staff was horrible

Liked: The room
Disliked: The staff was horrible and unhelpful....the actual room was clean and neat

I will not be staying...

Liked: nothing
Disliked: I requested a refund for the second night as we did not stay. I was denied. The staff did not clean, nor restock for the second night. No breakfast with accommodations either, as promised with purchase. I'm allergic to cats and couldn't stay the second night due to the cat hair Cleary left from previous guest.

USE the actual Hotel website...

Liked: The staff was very courteous and professional. The beds were absolutely WONDERFUL. They have a garage that you could park, so that was really handy. Nicely located to everything
Disliked: I work at a busy medical office and been pulling 50 plus hour weeks. I had requested what I thought was a jacuzzi room, and what I got was a standard room, tub that is about an foot in height, water pressure about a light to medium drizzle. Unfortunately, when I asked the front desk all the suites were sold out. I had canceled the next night and only making a one night stay. Though I slept well. I was hugely disappointed with this site, and I will NO longer be using these guys to book a room, regardless of price. Lessoned learned.

Exceptional

Liked: We love this hotel was nice clean and quiet
Disliked: Everything was perfect

Great except for the freezing...

Liked: Staff was very helpful and nice,
Disliked: The pool was extremely cold. We couldn't spend more than a few minutes in it.

Very good

Exceptional

Bad

Very good.

Disliked: Couldn't get coffee machine in room to work and they ran out of coffee in lobby