Liked: Smiling, attentive staff; clean room; on site parking; excellent restaurant.
Disliked: None.

Only complaint is that I did rent the room because I prefer firm beds for my back. After reading about their mattresses, I was sold. However, they didn't work. Other than that, I have no complaints. Room was clean and large. Would stay there again.

Liked: Besides the mattress, everything else was very good.
Disliked: Their firmness controlled mattresses don't work.

We were very happy with everthing about our stay.

Liked: Everything
Disliked: Nothing

Superb

Very good

Very poor

Poor

good

Liked: location
Disliked: everything was satisfactory

great place to stay, will...

Liked: right in the downtown area, 10min walk from Washington park. parking was easy and free, and the front desk girls were very nice and perky. also they made our stay a bit nicer by surprising us with some extras due to it being our anniversary!
Disliked: breakfast was nowhere as good as we thought it would be, but it filled our stomachs atleast.

Superb

Great location and clean but...

Liked: Great location, clean and adequate accommodations.
Disliked: Less than stellar customer service. Wasn?t able to set up early check in or late check out until day of and even then was questionable and needed to wait to hear if they could accommodate. After stay there we?re issues with multiple charges to credit card for various amounts that were reported to banking and later corrected when fraud reports filed with banking. Spoke with a customer service re first to resolve and was given run around and told no manager available and didn?t receive any call back until after I had followed through with Hilton survey as well as fraudulent charges with banks reporting. Love the booking.com app and had paid ahead with my card prior to stay yet was charged 4x after the stay (fault of hotel location) not booking.com

Very good