Liked: Smiling, attentive staff; clean room; on site parking; excellent restaurant.
Disliked: None.

Only complaint is that I did rent the room because I prefer firm beds for my back. After reading about their mattresses, I was sold. However, they didn't work. Other than that, I have no complaints. Room was clean and large. Would stay there again.

Liked: Besides the mattress, everything else was very good.
Disliked: Their firmness controlled mattresses don't work.

We were very happy with everthing about our stay.

Liked: Everything
Disliked: Nothing

Superb

Exceptional

Exceptional

Exceptional

Superb

Good

Liked: The reason for my recent visits to The Hilton Garden Inn was due to my wife being admitted into Albany Med. The hotel was nice and the staff were friendly. I found it very comforting being across the street from the hospital, even though due to COVID restrictions I was denied entry into the hospital.
Disliked: The only 2 things that I did not rate "positive" were that the beds were very firm and umcomfortable, and that I wish that The Hilton could've provided a reduced rate for folks that stay at the hotel due to a loved on being in the hospital. My stay at the hotel wasn't enjoyable mentally for me because I was alone and worried for my wife's health. Even if the Hotel were to reduce room rates by $25, anything would help during a tough time for a family.

Amazing.

Liked: Breakfast was great. Suite was wonderful.
Disliked: Not a thing.

Exceptional

Disliked: Expensive!

Quiet, comfortable, spacious hotel room...

Liked: The room seemed clean and comfortable with lots of space. Good natural lighting from being on the fourth floor. The window can be opened with a screen. Clean surroundings around the hotel as well.