Liked: Smiling, attentive staff; clean room; on site parking; excellent restaurant.
Disliked: None.

Only complaint is that I did rent the room because I prefer firm beds for my back. After reading about their mattresses, I was sold. However, they didn't work. Other than that, I have no complaints. Room was clean and large. Would stay there again.

Liked: Besides the mattress, everything else was very good.
Disliked: Their firmness controlled mattresses don't work.

We were very happy with everthing about our stay.

Liked: Everything
Disliked: Nothing

Exceptional

Exceptional

Liked: We use this hotel as a half-way point on our way to visit kids in college. It?s easy to get to (I know Albany), clean, and comfortable. Everything we need.

Pleasant

Excellent staff and accomodations and...

Liked: Excellent stay and will return the next time I'm in Albany.

I rate my stay as...

Liked: Since the minute i entered the hotel the staff were sooo cooperative - i asked for an extra blanket and hangers they were delivered quickly.. the staff in the breakfast area are always and welcoming. The reception staff, the housekeeping and everyone i spoke to answer all enquiries with a smile which i find it very welcoming.

Exceptional

Will never stay here again....

Liked: Security. Close to venue we attended.
Disliked: This Hilton was way below what we have experienced at other Hilton properties - yet cost A LOT more - even on a Monday night. No continental breakfast (we would have to pay $10.75 extra) - The room was just average....pillows were not as nice, Front desk staff were cordial...but not as welcoming as other places. Room was clean - however, as I said, just basic (no nicely folded toilet paper).

Exceptional

Disliked: Nothing

Exceptional

Disliked: Surprised that breakfast did not come with the price of the room. I was disappointed about that.