Liked: Smiling, attentive staff; clean room; on site parking; excellent restaurant.
Disliked: None.

Only complaint is that I did rent the room because I prefer firm beds for my back. After reading about their mattresses, I was sold. However, they didn't work. Other than that, I have no complaints. Room was clean and large. Would stay there again.

Liked: Besides the mattress, everything else was very good.
Disliked: Their firmness controlled mattresses don't work.

We were very happy with everthing about our stay.

Liked: Everything
Disliked: Nothing

Liked: The location was excellent.
Disliked: Guest parking area was a little difficult to find. This hotel should provide clearer directions on where hotel patrons may park. I parked in the Albany Medical Center garage briefly, until they gave me better directions to hotel lot.

Liked: Location to the event we were attending. Numerous choices nearby for food/entertainment. Free parking.
Disliked: No free breakfast.

Liked: its proximity to the Albany Medical Center
Disliked: not really. Parking was difficult to find. It's there, but not clear unless you know where to look.

Liked: Friendly, professional staff; good restaurant and Starbucks on the premises. Close to downtown

Liked: Easy to access, and staff very helpful

Liked: This hotel is always wonderful. Anytime we have to go to have surgery and stay overnight, this is where we stay!
Disliked: This hotel is always wonderful. Anytime we have to go to have surgery and stay overnight, this is where we stay!

Liked: I liked that this hotel had a restaurant/ bar, breakfast area and all other accommodation inside this inn..
Disliked: The one thing I didnt like was the pool was too small and not heated..and the hot tub was not working at time of my stay.

Disliked: Parking is not easy to locate. Could instructions be available for guests before they arrive to the location?

Disliked: Parking is limited. There are nearby parking areas but this hotel only validates parking in their property lot.