Hilton Garden Inn Albany Medical Center

Liked: Smiling, attentive staff; clean room; on site parking; excellent restaurant.
Disliked: None.

Only complaint is that I did rent the room because I prefer firm beds for my back. After reading about their mattresses, I was sold. However, they didn't work. Other than that, I have no complaints. Room was clean and large. Would stay there again.

Liked: Besides the mattress, everything else was very good.
Disliked: Their firmness controlled mattresses don't work.

We were very happy with everthing about our stay.

Liked: Everything
Disliked: Nothing

Very good

I stayed here multiple times...

Disliked: Lightbulds were out ,didn't clean toilet, no shampoo bodywash or conditioner..had problem with door key multiple times..

Very good

I would not recommend it...

Liked: Due to the proximity of my appointments, I had to stay at this hotel for two nights—and it was an extremely disappointing experience. The staff was neither welcoming nor professional, nor helpful, and the room felt outdated, with stained and visibly unironed bedspreads. I even asked the reception if the sheets had been changed after the previous guest, as I felt very uncomfortable sleeping in that bed. If you have a choice, I highly recommend booking elsewhere.Furthermore, I made my reservation through Booking.com, where I was assigned a room with a double bed but charged for three people. Booking.com is also responsible for this error, and despite my attempts, I have been unable to contact their customer service to resolve the issue.This was undoubtedly one of the worst accommodation experiences I’ve ever had.
Disliked: I didn’t like anything about this hotel — it felt more like a 2‑star establishment than a 3‑star one.

Exceptional

Exceptional

Superb

Exceptional

Liked: It was clean and all.staff was friendly. Luke and Dee were helpful throughout our stay!
Disliked: Lack of pillows. An extra blanket in the closet would be nice.

Good