Liked: Smiling, attentive staff; clean room; on site parking; excellent restaurant.
Disliked: None.

Only complaint is that I did rent the room because I prefer firm beds for my back. After reading about their mattresses, I was sold. However, they didn't work. Other than that, I have no complaints. Room was clean and large. Would stay there again.

Liked: Besides the mattress, everything else was very good.
Disliked: Their firmness controlled mattresses don't work.

We were very happy with everthing about our stay.

Liked: Everything
Disliked: Nothing

Excellent, serve my purpose.

Liked: Spacious.
Disliked: Coffee maker did not work for me.

Exceptional

It was ok.

Liked: I didn't like that the staff bothers you to get signatures while eating even when breakfast is part of the reservation. I didn't like the open bowls of loos yogurt, very unsanitary. The grill was ok in that they make items for you, but the size of pancakes I received was so small. Better off making the waffle myself. And you can't get coffee or tea unless the staff provides it. I like places where I can help myself.
Disliked: See above. plus You have to find your way to the back of the building to park your car.

Exceptional

Liked: This was my second time staying here within a 40 day period, for business. This hotel is super convenient. Perfect location with a staff that was VERY accommodating of all my requests. Would definitely stay here again when in Albany.
Disliked: They should offer more breakfast items for those who don't eat eggs or waffles/pancakes.

Pleasant

Exceptional

Liked: Super comfy bed! Clean room, smelled nice. Close proximity to Starbucks and Panera!
Disliked: The area

Exceptional

Liked: Everyone in the hotel was very friendly
Disliked: Sometimes parking lot was full, but not a big deal

Exceptional