Nice room, called down to say clock radio did not work they said they would send one right up, never did? Handle came off balcony door from the outside! So got stuck on balcony for a while! Over price valet parking at 32 bucks! And Internet at 14.95 a day ? Really? I would think paying 300 bucks a night for a room, that should all be complimentary? Wouldn't ya? Beds are very comfy and room was clean !

Liked: Clean comfortable beds and room
Disliked: Pay for Internet-hotels/32 bucks valet

Amazing stay

Liked: Amazing stay.

Exceptional

Poor

Liked: The spa was lovely and the bed was super comfy definitely made me wanna sleep.
Disliked: our ac broke twice we stayed a weekend. Not fun

Bad

Disliked: La habitación estuvo sin luz, mucho calor, la cama muy blanda y sucia, en realidad fue una mala experiencia

Hotel needs to be updated

Disliked: Rooms were not too clean, stained water, hotel rooms are kind of dirty, carpet, walls etc...

Low priced unit, high service...

Liked: The staff was commendable. From the valet, to the evening restaurant staff, to the morning cafe hostess, to the guest services reps. The service was great, and we are not easily impressed.The restaurant food was great for dinner and breakfast. We did not try the lunch menu.
Disliked: 1. Fees such as the $46+ tax per night valet ONLY parking should be disclosed and not made a fact checking egg hunt for the vacationer.Booking.com and hotels ought to have a more transparent data sharing.After all, if calling the resort to find this out is a must? Then why would anyone need an intermediary to save a few bucks?2. Some simple oversights at the unit including a shower door which retractable device broke, therefore leaking about 4oz of water on the floor per shower. Thank God for towels.

Exceptional

Exceptional

Pleasant

Liked: The beach views are awesome. The size of the room was perfect. The resort being right across the street from the beach is great. The rooms being sealed as indicated on the website. There is hand sanitizer in the elevator. The hotel is in walking distance to many restaurants.
Disliked: The shower could have used a deep cleaning. The comforter on the bed had some sort of red stain which I could not determine the source. There were no coffee sticks or spoons in the room for the coffee or tea. There was no extra toilet paper in the bathroom. They daily water you get for the beach is not cold. It was stored outside of the refrigerator so those who don't have a mini cooler are out of luck. Staff needs to inform visitors there is a fee for using the beach umbrellas.