Very disappointing.

Liked: location
Disliked: Very poor service at breakfast.Empty food containers .Poor availability of products.

Exceptional

Very good

Liked: Location is very central and the bar area is lovely rooms are nice

Very good

Exceptional

Liked: Staff and facilities were outstanding. Room spacious and very comfortable.
Disliked: At the time of our visit there were large works going on outside the hotel which both disrupted the view and getting to princess Street. Prior notice of this would have been well received.

Good

Great location and comfort

Liked: Large room with a great view of the Royal Mile. Bathroom had shower and bathtub which was nice after active days hiking in the area. Nice hot breakfast. We made out well booking 6 months in advance and got an incredible price.
Disliked: Registration of charges to room were haphazard. Since we were leaving early, I wanted to close out my bill the night before and was told there was 2 breakfasts on the account. In the morning, there was 3 plus a charge from the bar that had been paid in person. That was removed with no argument but if I had done quick checkout and not checked the account again in the morning, I would have been double charged for that.

Superb

clean homely and friendly

Liked: beautiful and excellent standard - lovely staff
Disliked: nothing