Hilton Edinburgh Carlton Guest Reviews
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|0.3 miles from Edinburgh centre|
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Adam Fri, 21 February 2020
Anonymous Thu, 20 February 2020
Liked: We arrived in the morning. We were able to check in and drop our bags and came back later in the afternoon and just needed to collect our room keys. Breakfast was also really good. Lots of choice
Disliked: Room was a little small but as we only stayed overnight wasn't really an issue. Even this isn't really a complaint
M. Thu, 20 February 2020
Liked: The location is great around 10 min walking from main attractions. The hotel near the main train station (5 min walking distance).
Many restaurants and coffee shops near you.
In front of the hotel there is a small grocery store where you can find all essentials stuff and it open 24 hours.
Disliked: Housekeeping service slow, for two days we left our room around 9 O'Clock and return back around 1 but we found that no one clean our room. So, we had to call the reception to ask them to clean our room everyday.
Helen Thu, 20 February 2020
Liked: Staff very friendly. Breakfast was great. Location was great.
Disliked: Corridors and room were cold, heating controlled at reception apparently!
Yong Wed, 19 February 2020
Michael Wed, 19 February 2020
Anonymous Tue, 18 February 2020
Ashley Mon, 17 February 2020
Liked: Good location, nice looking and big room
Disliked: Pricey but would say worth it
Daniela Mon, 17 February 2020
Disliked: The web pages advertised tea/coffee machine, which was not part of the equipment in the room. I had to request it and it took a bit of explation that the advertisement on Booking is false if it promises some equipment which is not part of the standard room. The second day of our stay, the bed was made, but no one added shampoo, lotion, coffee or tea in the room. We also did not get second day water into the room. So the hotel provided coffee machine, but the second andf third day the hotel did not provided the coffee capsules. The staff at the breakfast wsas poorly organized. We were given quickly table, but to get an attention of someone to bring a coffee or tea was almost impossible. So we almost finished the breakfast before we got our drinks. Just unacceptable in Hilton. Not to mention, that hairdryer was also listed as pasrt of equipment in the room, but I had to call for it and it was delievered to my room. Honestly, the stay was disappointment, from Hilton I have expected much higher level of services.
Paul Mon, 17 February 2020