Excellent. Have never been to Des Moines before but felt safe.

Liked: Service; beds; pillows; closeness to venue.
Disliked: None.

Good

Superb

Exceptional

Liked: Location is perfect for attending events at the Iowa Events Center or Wells Fargo
Disliked: Day shift housekeeping knocked on our door at 10 am (check out was 12)on check out day even with the privacy sign hanging on outside of door

Very clean and comfortable, but...

Disliked: I attempted to take the hotel shuttle to the airport for my 7:30am flight (I was assured it was reliable). The shuttle showed up 20 minutes late and the driver told me he had to wait another 20 minutes to take a flight crew to the airport. I ended up almost missing my flight and having to call a car and spend money I would have rather not have spent. That was quite frustrating.

Exceptional

Liked: The service because they where listening to me and giving me feed back, very helpful staff I forgot her name but she helped me check in .... She was the best!
Disliked: Everyone and everything was excellent

Exceptional

Superb

Liked: Very modern, beautiful rooms with an incredible bathroom. They've thought of everything including a lighted makeup mirror which I truly appreciate. The restaurant was great and had unique offerings.
Disliked: The walls seemed a little uninsulated. I had to listen to a 2 a.m. argument in the next room.

Exceptional

Nice

Liked: Beds were so comfy.
Disliked: No hot tub by the pool.