Poor

Liked: Location
Disliked: The first night my room was very unclean. Handprints all over the walls, the curtains had questionable stains on them, the bathroom flooded every time someone took a shower. The pool is not open, is drained.

Disgusting

Liked: I get that with Covid hotels are working with some conditions. But it is unbelievable how unhelpful this place is. I was there with 2 toddlers after my flight to houston got canceled due to the severe weather in Texas. Every time I asked for something like: I need more pillows and towels, someone would say ?you can come to the front desk to get it?. I asked several times ?I have two toddlers. Please leave at my door?. Nope. To make matters worse, elevators didn?t work, there was a huge line to get from your room to the front desk. The place is not Disinfected and cleaned as it should. It barely meets any low level of cleanliness.
Disliked: Service, property, dirty. Restaurants all closed and deliveries weren?t allowed to leave your food at front desk. You have to go downstairs to get it. Even though there was 1 elevator working.

Bad

Exceptional

Superb

The lady at check in...

Liked: Fire place
Disliked: Service

Weekend getawat

Liked: Friendly and helpful staff, good bartender, very comfortable bed
Disliked: Room could have been cleaner, had to have staff come clean some hard spilled substance that had been left in front of the bed, scotch tape left on the ceiling, and rim of the toilet hadn?t been wiped clean. Parking is across the street and an additional $32 a night

Exceptional

Superb

Liked: The last 2 days of my stay got slightly loud with the room above me and the room behind me. Otherwise staff was friendly, facilities were above par, and the Hilton made our trip to Denver that much better.
Disliked: If there wasn't an PHE, but oh well.