Thought the Doc Bales restaurant was very good; the pool area was clean and the room was spacious, clean and well appointed. Loved the boardwalk and the plaza will be lovely when renovations are complete.

Liked: Thought the hotel was good value.

For the amount of money I paid for this hotel, I should have gone to The Plaza Resort & Spa. The lobby's were very nice and updated. However, once I went up and the elevator doors open I knew what it was going to be bad. No fridge, no microwave, out-dated everything, had to pay $21 per night to even park, toilet didn't work properly, no hot water, they even charged quite a bit for wi-fi. I'll never go back there again.

Liked: I liked the pillows. Period.
Disliked: A BIG waste of money.

Superb

Pleasant

Liked: The view
Disliked: We didnt like the 1hr wait for check in and even longer wait for the elevators. And we were told that the room we book had issues and they could give a different room which we took and than they turned around and charged us more for the room than we originally planned. I got 3 rooms all the same rooms and all had a different price? We will never stay here again

Good

Bad room

Liked: Our second room was nice and quiet.
Disliked: Our first room was located next to screaming, loud children. I requested to be moved and we were. Desk personnel should know when they are placing an older couple next to a family with children.

Poor

Liked: I did like that I could bring my pup. And we liked how close to the beach we were.
Disliked: I didn?t like that we stayed in south tower but our vehicle was valeted to the north tower and that there were not signs giving directions to north tower. I felt that the bathroom needs major updates as well as the rooms.

Very good

Liked: Walking distance to everything
Disliked: I think the room was a little overpriced bring that it wasn't the best looking. I also know that by it being 4th of July weekend thats what made the price so high.

All my expectations of having...

Liked: The suite was spacious with spectacular ocean view. All staff was extremely friendly. Everything needed was Conveniently located in the hotel. Don Rico?s food spectacular!
Disliked: The pool bar should open earlier.

This property does not enforce...

Liked: Beachfront, located near restaurants
Disliked: They didn?t enforce wearing masks. The hotel lobby was packed with people not wearing masks. Full capacity during covid. 4th of July weekend and people were setting off their own fire works until 2:00am. This stay was not worth the money.

Not satisfied, will not come...

Liked: Beach
Disliked: Dirty patio, lots of drunk guests throwing trash from windows, broken tv in the room