Hilton Dallas Park Cities

It was overall a nice...

Liked: The restaurant had good quality and well prepared food. The room size was adequate. The bed was comfortable. We loved the gym, it is well appointed. We appreciate the noon check out time. The staff is very friendly. I also like to have the key on my phone. I love the water in the lobby with the citrus fruit. The hotel lobby decor is nice.
Disliked: Every day we should get 2 waters, not just the day that we check in, we pay the same rate daily. I should not have to ask for a robe and shower cap. Also, I should not have to ask for maid service daily, or maybe ask us when we check in in case we forget. We had noisy neighbors, maybe the walls are too thin. The thermostat was difficult to figure out. We wish that they had Netflix.

Great Stay But NOT on...

Liked: I absolutely LOVED the location - walking distance to lots of restaurants. I enjoyed the happy hour in the bar - great late afternoon snacks before dinner.
Disliked: I wasn't thrilled because I was given a room directly across from the gym on the second floor. It meant that starting around 6am, I heard the sounds of people running on the treadmill for hours. It sucked. I finally got used to the sound and fell back asleep only to be woken up again by the yard blower on the street below. I highly recommend NOT staying on the second floor and definitely not near the gym.

Exceptional

Liked: Coffee bar on 9 th floor!
Disliked: I did not like paying an additional fee for parking.

Superb

Exceptional

Good

Liked: safe location, staff friendly
Disliked: bathroom needed some fixing. Panel above shower falling down, tiles in shower cracking and coming off

Very good

Comforting

Liked: Manager

Very comfortable hotel at a...

Liked: Comfortable and spacious room. Nicely decorated lobby, slightly on the small side.The location was perfect for us as there are few nice restaurants nearby. Also there was a garage just around the corner.
Disliked: The staff didn't tell us about the garage but only offered quite expensive valet parking. The lobby is a bit small for meetings, though we were allowed to sit in the lobby bar - there was still music there so not perfect for a business conversation. The bar is nice though.