Hilton Club New York Guest Reviews
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Sarah Mon, 21 July 2025
Great Manhattan hotel
Liked: Perfect location, central to everything in midtown Manhattan. Great rooms, friendly staff, and a variety of things available right in the hotel. The on-site luggage check was a big plus.
Disliked: The wifi in both the rooms and the conference areas was extremely spotty and made it nearly impossible to use reliably for work purposes.
Anton Sun, 20 July 2025
Superb
Elizabeth Sat, 19 July 2025
Very good
Anelia Wed, 9 July 2025
Superb
Ramblin Mon, 7 July 2025
Disappointing
Liked: Close to Central Park and Times Square.
Disliked: As a Hilton "Diamond Member," I was truly disappointed in this stay. First, the parking was not $80.00 as Booking.com says it was $117.00 per day. If you have an SUV, expect to pay more.Second, I waited for over an hour and made a trip from the 36th floor to the front desk after two calls for sheets and pillows for the pull out bed that I requested be brought to my room at check in. I returned after a day out to realize this was not done.Third, no one checked on my "status" while at the hotel. I have stayed at many Hilton's (Diamond Member) and always received a text asking, "How is your stay going, etc." Not one person checked on me at this prestigious location.Very disappointed in this stay. Hopefully, your visit will differ if you decide to stay here.
Fazio Mon, 7 July 2025
Exceptional
Yuki Mon, 30 June 2025
Great vacation
Liked: Location!
Disliked: Elevator seems to be very crowded. The wait could be long at times, and had to use stairs.
Paul Tue, 24 June 2025
Good
Liked: Central location.
Disliked: Staying when a conference in the hotel made movement very difficult. Could take up to half an hour to get an elevator. Lobby always very loud and busy.
Karma Sat, 21 June 2025
Superb
Ilia Fri, 20 June 2025
We had a very nice...
Liked: Staff is great! Friendly and professional