Hilton Cleveland Downtown Guest Reviews
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|0.4 miles from Cleveland centre|
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Rich Mon, 16 September 2019
Disliked: I spent 3 nights, each day our room was not cleaned til after 4pm, when we had returned to the room to relax , it was ok but not great service.
Terry Mon, 9 September 2019
Krystal Mon, 9 September 2019
Joseph Thu, 5 September 2019
Could have been much better
Liked: The view from the room was excellent and we liked the fact that there were two bars in the hotel as well as lots of things within walking distance.
Disliked: We specifically booked a king size room with a view and also thought we were getting breakfast with our paid reservation, as it says, "Breakfast is included in the final price". However, when we got there, we realized we had been given a queen room. My partner tosses and turns a lot in the night, so even though the bed was comfortable, it was not the right size we had requested. And then the next morning we were informed that breakfast was not included with the room or in the price we paid, and we had to make other plans to find a breakfast spot open on Labor Day morning. Not happy with this at all given what we paid for the room.
Stephen Thu, 5 September 2019
Nick Mon, 2 September 2019
Jennifer Sat, 31 August 2019
Melizza Fri, 30 August 2019
Liked: Clean room, location great.
Disliked: Parking should be free when your staying at hotel.
Omar Thu, 29 August 2019
Liked: It was only one night & it?s not a fair to be rated.
Disliked: No things
Macrester Mon, 26 August 2019
Liked: The room was clean and the view overlooking the lake was outstanding. Valet was on point and quick. We upgraded to the chairman suite and the room was fantastic. Great guest service from Tashae and Josť.
Disliked: Water bottles weren?t free and had to pay for parking