Hilton Chicago/Magnificent Mile Suites

Upon arrive, we were greeted and checked in. Then, to our wonderful surprise, we were randomly upgraded to the Frank Lloyd Wright Suite. How awesome was that! The staff were super nice, attentive to our needs, and always looked to help make our stay amazing. And they did not fall short. Probably the best experience we've ever had staying at a Hilton.

Liked: We were upgraded to the Frank Lloyd Wright suite upon arrive - anniversary. Staff were perfect - professional and gave us probably the best hotel experience ever! Would stay at this Hilton over and over again. Wonderful professionals!
Disliked: Not really any bad points.

Liked: Close to restaurant and Broadway Playhouse. Clean; good food - would definitely stay here again!

Booked here because we were taking my mother to the Broadway Playhouse to see 'I Love Lucy'. She has alzheimers, and can't walk far. It was a perfect location. And having the suite made it easy for us to have mom go to bed early, while my sisters and I visited. It was a great 'Girls Weekend'.

Liked: Close to Broadway Playhouse.

Very good

Liked: The location of the hotel is perfect walking distance to everything The hotel staff are welcoming and were happy to assist with all our concerns.
Disliked: Construction at the main entrance, rooms felt old, and they need to refurbish the carpets and have a good pest control.

Good

Exceptional

Poor

Liked: Great water pressure
Disliked: The room was below what I would expect for the cost. It smelled musty in the room and halls. I could see mold in the wall through the gap between the cabinet, which explains the smell. Holes in the blankets. Simply not well kept and it didn’t feel clean.

Very good

Bad

Exceptional

Exceptional

Exceptional