Hilton Chicago O' Hare Airport

Exceptional

Liked: Room service
Disliked: Hole in my sheet

The O’Hare Hilton is a...

Liked: Proximity to the airport and the blue line are key advantages for this airport Hilton. I had a very early flight out so took the blue line out the evening before and walked to my terminal in the morning. As a solo female traveler, this felt much safer than a taxi from the suburbs in the wee hours. The hotel is pleasant, clean and well appointed.

hilton is okay

Liked: close to airport
Disliked: bar/restaurant hoursno breakfast includedbathroom surprisingly tiny..

Good

A reasonable place to stay...

Liked: The room was comfortable and had a distant airport view
Disliked: Although the Bwll Captain resolved the issue, having limited mobility, I wasc surprised that there was not an airport shuttle to get passengers to the terminal. I was told that there is ac shuttle but it doe not operate on Sunday and Monday.

Great for a quick business...

Liked: Check in
Disliked: Not sure - didn't stay long enough

Very convenient access to our...

Liked: Quick access to ORD. The bar staff was excellent.

Good

Pleasant

Liked: Very close to the airport, nice to get to our room after a long international flight. Upon checkout, the receptionist discounted our stay due to all of the issues listed below.
Disliked: AT over $400 per night, I'd expect much better from Hilton. First, the fact that they wanted to charge $15 for wifi is ridiculous. The bath towels were old and very thin. The shower was old and didn't drain: after a 5 min shower, there was 2" of standing water. Dirty, old carpeting. Furnishings were dated. An old coffee maker with paper cups. For a highpriced Hilton I'd expect ceramic coffee cups, a robe & slippers, some toiletries, etc. Hilton, you can do better.